Customer Service Academy

173: Stop Making It Hard for Customers: 7 Steps Simplify Your Service


Listen Later

2025 if the year of simplification, and customers want brands who are easy to work with, deliver on commitments, and personalize their experiences.

Stop making it so hard for customers to do business with you - in this episode we talk about 7 ways to make things easier for customers.

 

- Empower your employees to solve problems

- Deliver seamless omnichannel experiences

- Simplify your processes and eliminate silly policies

 

Visit https://thetonyjohnson.teachable.com/ to invest in yourself and your team.

Tony Johnson is a Customer Experience Expert, Keynote Speaker, and Author with a wide background including decades in retail and restaurants.  He regularly speaks and coaches organizations to IGNITE THEIR SERVICE using his common sense approach to Customer engagement.  Tony has spoken to government agencies and Fortune 500 companies to unlock their amazing capacity for excellence.

 

 

Check out my FREE Resources and Training Tools:

Web: https://www.igniteyourservice.com/

YouTube: https://www.youtube.com/@TheTonyJohnson

Twitter:  https://twitter.com/The_TonyJohnson

Instagram: https://www.instagram.com/THE_TONYJOHNSON/

Tik Tok:   https://www.tiktok.com/@igniteyourservice

Facebook:  https://www.facebook.com/tonyjohnsoncx/

 

 

Music: http://www.bensound.com

...more
View all episodesView all episodes
Download on the App Store

Customer Service AcademyBy Tony Johnson

  • 4.8
  • 4.8
  • 4.8
  • 4.8
  • 4.8

4.8

51 ratings


More shows like Customer Service Academy

View all
History That Doesn't Suck by Prof. Greg Jackson

History That Doesn't Suck

5,890 Listeners

On Purpose with Jay Shetty by iHeartPodcasts

On Purpose with Jay Shetty

26,935 Listeners

The Mel Robbins Podcast by Mel Robbins

The Mel Robbins Podcast

19,601 Listeners