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Adam and Jeannie share tips for outsourcing customer service without outsourcing your integrity and values.
Outsourcing customer serviceOutsourcing has an ambiguous reputation, often being mentioned in negative context. But whether your company needs to scale quickly or has cost restrictions, sometimes outsourcing customer service just makes sense.
How do you connect with an outsourcing partner that delivers the right experience to your customers? Can you make sure your customers are receiving the level of service and care you envision?
Putting customer service in someone else’s hands is one thing, but making sure they are the right hands is another! With the tips and suggestions Adam and Jeannie are sharing today, you can find an outsourcing partner that works for you and your customers. Listen in!
Related ContentSponsor message:
Give your team the customer service training they deserve
Want to bring game-changing customer service training to your team? CTS Service Solutions offers a half-day in-person workshop designed to motivate and educate your customer-facing team members. Using energy, excitement, and interaction, our workshop helps frontline teams embrace a customer-centric outlook, then — using the principles from our book Be Your Customer’s Hero — gives them the skills and confidence they need to handle any service interaction. Don’t leave your frontline team hanging… Give them the training they deserve. Learn more at customerheroworkshop.com, that is customerheroworkshop.com.
Take care of yourself and take care of your customers.
Learn more about your ad choices. Visit megaphone.fm/adchoices
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3838 ratings
Adam and Jeannie share tips for outsourcing customer service without outsourcing your integrity and values.
Outsourcing customer serviceOutsourcing has an ambiguous reputation, often being mentioned in negative context. But whether your company needs to scale quickly or has cost restrictions, sometimes outsourcing customer service just makes sense.
How do you connect with an outsourcing partner that delivers the right experience to your customers? Can you make sure your customers are receiving the level of service and care you envision?
Putting customer service in someone else’s hands is one thing, but making sure they are the right hands is another! With the tips and suggestions Adam and Jeannie are sharing today, you can find an outsourcing partner that works for you and your customers. Listen in!
Related ContentSponsor message:
Give your team the customer service training they deserve
Want to bring game-changing customer service training to your team? CTS Service Solutions offers a half-day in-person workshop designed to motivate and educate your customer-facing team members. Using energy, excitement, and interaction, our workshop helps frontline teams embrace a customer-centric outlook, then — using the principles from our book Be Your Customer’s Hero — gives them the skills and confidence they need to handle any service interaction. Don’t leave your frontline team hanging… Give them the training they deserve. Learn more at customerheroworkshop.com, that is customerheroworkshop.com.
Take care of yourself and take care of your customers.
Learn more about your ad choices. Visit megaphone.fm/adchoices
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