Language is messy. It comes with assumptions, uncertainties, and contradictions — but what else can we use to facilitate?

Florentine Versteeg would never claim to have all the answer, but she is certainly asking all the right questions. Her thoughts on facilitation and the inherent privileges in our language take us on a fascinating journey in this episode.

We challenge our ideas about communication, inclusivity, and bias — and what we aim to achieve by challenging them in the first place!

If you’re a facilitator who enjoys questioning things you’d never think to question, stepping into big challenges, and learning new ways to see things… this might be the perfect episode.

Find out about:

• How to overcome bias towards articulation and adopt new ways to listen
• Unlocking a broader conversation by including non-verbal communication styles
• Why facilitation is not democratic (nor should it be our goal)
• Why universal representation is a greater priority than universal agreement
• Whether defaulting to English is always a positive choice
• Why inclusion leads to expression, and why expression can lead us anywhere

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Links

Watch the video recording of this episode on YouTube.

Connect to Florentine:

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