Crack the Customer Code

209: (Tip) Do You Have the Resources for Service?


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Adam shares tips to make sure you have adequate resources for service that’s consistently great.

Do you have the right resources for service?

We know what kind of service experience we want to deliver, but sometimes don’t consider the resources needed to make it happen. And it’s not just about making sure we can deliver great service today, but about being prepared with the resources we’ll need tomorrow.

“…all great customer service begins with having the adequate resources in place.” - Adam Toporek

Are you ready to consistently deliver a great service experience? Listen in for tips you can use today!

Related Content
  • 360Connext® post, Free Customer Experience Resources
  • Customers That Stick® post, Great Customer Service Begins With Adequate Resources
  • Episode 085: Proactive Customer Service and Worst-Case Preparation
  • Episode 053: Preparing for Worst Case Customer Scenarios
  • We’re on C-Suite Radio! Check it out for more great podcasts

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Take care of yourself and take care of your customers.

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Crack the Customer CodeBy Adam and Jeannie

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