The CX Cast

230: Redesigning Physical Spaces Now In Response To COVID-19


Listen Later

COVID-19 concerns are dominating in-person customer experiences as businesses reopen their doors. Businesses must attempt to ease concerns by improving and clearly communicating safety measures. In this episode, we discuss with Principal Analyst Andrew Hogan, about what are some of the key findings in this research and what we are seeing that's evolving in customer behaviors.

Click the titles below for more on this topic:

Redesign Physical Spaces Now In Response To COVID-19
...more
View all episodesView all episodes
Download on the App Store

The CX CastBy Forrester

  • 4.8
  • 4.8
  • 4.8
  • 4.8
  • 4.8

4.8

50 ratings


More shows like The CX Cast

View all
HBR IdeaCast by Harvard Business Review

HBR IdeaCast

1,867 Listeners

The McKinsey Podcast by McKinsey & Company

The McKinsey Podcast

378 Listeners

Fareed Zakaria GPS by CNN

Fareed Zakaria GPS

3,409 Listeners

How I Built This with Guy Raz by Guy Raz | Wondery

How I Built This with Guy Raz

30,242 Listeners

What It Means: A Forrester Podcast by Forrester

What It Means: A Forrester Podcast

62 Listeners

Masters of Scale by WaitWhat

Masters of Scale

3,990 Listeners

Inside the Strategy Room by McKinsey & Company

Inside the Strategy Room

164 Listeners

Interesting Times with Ross Douthat by New York Times Opinion

Interesting Times with Ross Douthat

6,940 Listeners

The Prof G Pod with Scott Galloway by Vox Media Podcast Network

The Prof G Pod with Scott Galloway

5,434 Listeners

The Ezra Klein Show by New York Times Opinion

The Ezra Klein Show

15,405 Listeners

Doing Customer Experience Right‬ with Stacy Sherman by Doing CX Right®‬

Doing Customer Experience Right‬ with Stacy Sherman

53 Listeners

The Rest Is Politics: Leading by Goalhanger

The Rest Is Politics: Leading

859 Listeners

The AI Daily Brief (Formerly The AI Breakdown): Artificial Intelligence News and Analysis by Nathaniel Whittemore

The AI Daily Brief (Formerly The AI Breakdown): Artificial Intelligence News and Analysis

508 Listeners

HBR On Leadership by Harvard Business Review

HBR On Leadership

160 Listeners

Prof G Markets by Vox Media Podcast Network

Prof G Markets

1,164 Listeners