In this episode, Karen Kirton discusses the impact of losing a top employee and how business owners can navigate this challenge. Whether due to career growth, personal circumstances, or better opportunities, handling the situation effectively—both reactively and proactively—can help minimize disruption and improve retention.

In today’s episode, you will learn about:

• Immediate steps to take when a key employee resigns – How to assess whether the departure is salvageable and what conversations to have to explore retention options.
• Why staying connected matters – How keeping in touch with departing employees can create opportunities for them to return as boomerang employees.
• Managing team morale – Strategies for communicating the departure positively and ensuring remaining employees feel reassured and engaged.
• The importance of exit interviews – How gathering feedback from departing employees can provide insights to improve retention strategies.
• Long-term solutions to prevent future losses – Exploring options like share plans, profit-sharing, leadership development, and career growth opportunities to retain top talent.

This episode provides a practical framework for business owners looking to handle employee departures effectively while strengthening their organization’s ability to retain key staff.

Has your best employee quit? 

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We’d love your feedback on this series, just head on over to amplifyhr.com.au or connect with Karen on LinkedIn! 

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