In this episode, Karen Kirton explores the pitfalls of informal interviews and why relying on casual conversations over coffee often leads to poor hiring decisions. While small businesses may prefer a flexible approach to recruitment, structured interviews provide a much stronger foundation for selecting the right candidate.

In today’s episode, you will learn about:

• The flaws of informal interviews – How bias, impression management, and psychological tendencies (like the need for affiliation and proximity effect) can lead to inaccurate hiring decisions.
• Why structured interviews are more effective – How asking consistent, well-thought-out questions reduces bias, provides better comparisons between candidates, and ensures you hire based on skills rather than likability.
• How structured interviews uncover real capability – Why behavioral-based interview techniques make it harder for candidates to fake responses and provide a clearer picture of their experience.
• The importance of training interviewers – How to equip hiring managers with the right skills to conduct effective interviews, listen actively, and minimize unconscious bias.
• How structured interviews improve hiring outcomes – Why they lead to better job fit, increase candidate confidence in the role, and reduce costly turnover.

Karen shares practical insights on transitioning from informal hiring practices to a structured approach, ensuring businesses make informed decisions and secure the best talent.

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 Also Mentioned in This Episode:
Recruiting right - use psychometrics to find great people
Episode 17

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