February 23, 2015

242: Troubleshooting with Joe Caiati

1 hour 30 minutes

David and Katie talk with former Apple Genius Joe Ciati about troubleshooting your Mac. We discuss removing adware, explain Activity Monitor and Console, how to diagnose hardware and software problems and when you can attempt to fix something yourself and when its time to call a pro.

Thanks to MPU listener Jigar Talati for assistance with the shownotes this week!

This episode of Mac Power Users is sponsored by:

The Omni GroupWe're passionate about productivity for Mac, iPhone and iPad.

Squarespace Everything you need to create an amazing website.

Automatic

Drive smarter and safer with the Automatic car adapter – get 20% off, exclusive for listeners. Use coupon code: mpu2014.

Pixelmator

Powerful image editing that gives you everything you need to create, edit and enhance your images, now on iPad and Mac.

Guest Starring:

Joe Caiati

Links and Show Notes:

Thanks to MPU listener Jigar Talati for assistance with the shownotes this week!

Links for this episode:

dot info
Diagnostics & Usage
Joe Caiati (@JoeCaiati) | Twitter
Be your own Genius — 512 Pixels
235: Workflows with Stephen Hackett | Mac Power Users
Katie and David sit down with Stephen Hackett of 512pixels.net to discuss his previous life as an Apple Genius, how he juggles a day job, Relay.fm and being Editor-in-Chief of the Sweet setup with his family life, his love of old Macs and more.

Remove unwanted adware that displays pop-up ads and graphics on your Mac - Apple Support

The Safe Mac

AdwareMedic

iStat Menus, a Mac app by Bjango

Using Apple Hardware Test - Apple Support

How to Reset NVRAM on your Mac - Apple Support

Intel-based Macs: Resetting the System Management Controller (SMC) - Apple Support

Mac OS X v10.6.3: Diagnostic and usage data collection - Apple Support

How to use Activity Monitor - Apple Support

OS X: About Network Utility - Apple Support

Apple - Find Locations

iFixit: The free repair manual - iFixit

Share diagnostics and usage information with Apple in iOS - Apple Support

OS X: About OS X Recovery - Apple Support

Remove InstallMac from your Macs - The Sweet Setup

Using Apple Diagnostics - Apple Support

Intel-based Macs: Resetting the System Management Controller (SMC) - Apple Support

How to use Activity Monitor - Apple Support

Resolving Kernel Panics

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By Relay

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12861,286 ratings

February 23, 2015

242: Troubleshooting with Joe Caiati

1 hour 30 minutes

Thanks to MPU listener Jigar Talati for assistance with the shownotes this week!

This episode of Mac Power Users is sponsored by:

The Omni GroupWe're passionate about productivity for Mac, iPhone and iPad.

Squarespace Everything you need to create an amazing website.

Automatic

Drive smarter and safer with the Automatic car adapter – get 20% off, exclusive for listeners. Use coupon code: mpu2014.

Pixelmator

Powerful image editing that gives you everything you need to create, edit and enhance your images, now on iPad and Mac.

Guest Starring:

Joe Caiati

Links and Show Notes:

Thanks to MPU listener Jigar Talati for assistance with the shownotes this week!

Links for this episode:

dot info
Diagnostics & Usage
Joe Caiati (@JoeCaiati) | Twitter
Be your own Genius — 512 Pixels
235: Workflows with Stephen Hackett | Mac Power Users
Katie and David sit down with Stephen Hackett of 512pixels.net to discuss his previous life as an Apple Genius, how he juggles a day job, Relay.fm and being Editor-in-Chief of the Sweet setup with his family life, his love of old Macs and more.

Remove unwanted adware that displays pop-up ads and graphics on your Mac - Apple Support

The Safe Mac

AdwareMedic

iStat Menus, a Mac app by Bjango

Using Apple Hardware Test - Apple Support

How to Reset NVRAM on your Mac - Apple Support

Intel-based Macs: Resetting the System Management Controller (SMC) - Apple Support

Mac OS X v10.6.3: Diagnostic and usage data collection - Apple Support

How to use Activity Monitor - Apple Support

OS X: About Network Utility - Apple Support

Apple - Find Locations

iFixit: The free repair manual - iFixit