In this episode, Karen Kirton explores how to shift company culture beyond just telling managers to "fix" their teams. Culture is shaped by the entire organization, not just one person, and shifting it requires a structured and strategic approach rather than isolated efforts.

In today’s episode, you will learn about:

• Why assigning culture change to a single manager is ineffective – A case study illustrating how top-down culture change without support can lead to employee resistance and even legal consequences.
• The importance of looking at culture holistically – Why hiring new people alone won’t shift culture unless an organization is clear on its purpose, values, and behaviors.
• How to define and align company values – Establishing core values that reflect how the company operates and using goal setting and KPIs to reinforce them.
• Building a structured framework for cultural change – Creating a systematic approach that includes recruitment, onboarding, performance reviews, and recognition programs to support the desired culture.
• The role of leadership in shaping culture – How consistent leadership behaviors and clear expectations help employees understand what is acceptable and what is not.
• Making culture tangible – Why organizations need measurable processes to ensure cultural initiatives aren’t just words but actual workplace practices.

Shifting culture isn’t an overnight process, but structured people and culture systems make it possible to create a workplace where employees feel engaged, aligned, and motivated.

Have you tried to change your workplace culture? 

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