For audiologists like Glynnis Tidball, managing tinnitus effectively involves more than just therapy—it’s about empowering patients with personalized and compassionate care. In this episode, Gael Hannan interviews her personal audiologist, who works at St. Paul's Hospital in Vancouver, Canada, specializing in both cochlear implants and tinnitus management. Glynnis shares how her journey into tinnitus care began unexpectedly, inspired by an ENT colleague’s suggestion to start a clinic. She explains the intricacies of treating tinnitus, likening it to solving a complex puzzle and emphasizing the need to understand each patient’s unique situation while working collaboratively on tailored, long-term strategies.