In Part 2 of this conversation, the focus shifts from understanding tinnitus to how it’s actually managed.Dr. Jennifer Gans returns to speak with Shari Eberts about tinnitus management strategies. Building on their previous conversation, she outlines a practical framework for evaluating treatments, centered on three core elements: reducing anxiety, providing accurate education, and supporting nervous system regulation. Rather than focusing on specific products or claims, the discussion emphasizes how individuals can make informed decisions in a crowded and often confusing landscape.Dr. Gans also explores mindfulness-based approaches, sound therapy, hearing aids, and common misconceptions around supplements and “quick fixes.” The conversation reinforces a key idea: tinnitus is less about eliminating the sound and more about changing the brain’s response—offering a grounded, evidence-based perspective for clinicians, researchers, and individuals seeking to reduce tinnitus distress.**Check out Dr. Gans' weekly column at: https://hearinghealthmatters.org/tinnitus-education-corner**Learn more about Dr. Gans and her work at: https://mindfultinnitusrelief.com/Be sure to subscribe to our channel for the latest episodes each week and follow This Week in Hearing on LinkedIn, Instagram and X.- https://x.com/WeekinHearing- https://www.instagram.com/thisweekinhearing/- https://www.linkedin.com/company/this-week-in-hearingVisit us at: https://hearinghealthmatters.org/thisweek/

Dr. Harvey Dillon’s career in audiology spans more than four decades of research, innovation, and leadership that have helped shape modern hearing care around the world. A former Director of the National Acoustic Laboratories and Professor of Audiology at both Macquarie University and the University of Manchester, Dr. Dillon’s work bridges psychoacoustics, engineering, and clinical practice, influencing everything from hearing aid prescription to outcome measurement and auditory processing research.In this Giants in Audiology conversation, Dr. Dillon reflects on a journey that began with a curiosity about how things work—leading from electrical engineering into psychoacoustics, and ultimately into a long and impactful career at NAL. He shares stories of early mentorship, unexpected career turns, and the development of foundational contributions such as the Client-Oriented Scale of Improvement (COSI), NAL prescription methods, and innovations in hearing aid technology. Along the way, he discusses lessons learned from leadership roles, including balancing research with real-world clinical needs and guiding large-scale programs aimed at improving hearing outcomes across Australia.Dr. Dillon also offers insight into the evolution of audiology as a field—from analog to digital hearing technology, from small-scale studies to global data-driven research, and from measuring process to focusing on patient-centered outcomes. He reflects on the importance of collaboration between researchers and clinicians, the value of long-term, evidence-based work, and the role of persistence and adaptability throughout his career.The discussion concludes with a look at his current work in auditory processing disorders and listening difficulties, where large-scale clinical data and new diagnostic approaches are helping to better understand patients whose challenges are not captured by the audiogram alone. It is a thoughtful and wide-ranging conversation that highlights both the history of modern audiology and the ongoing efforts to improve care through research, innovation, and collaboration.Be sure to subscribe to our channel for the latest episodes each week and follow This Week in Hearing on LinkedIn, Instagram and X.

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The NAL-NL3 fitting algorithm is now entering clinical practice, following GN’s recent global rollout—marking a significant evolution from the widely used NL2 standard. In this discussion, Pádraig Kitterick of the National Acoustic Laboratories explains how NL3 moves beyond a “one-size-fits-all” approach, introducing new modules designed for real-world listening challenges, including speech in noise and individuals with minimal or no measurable hearing loss.Drawing on large-scale clinical data and newer computational methods, NL3 refines gain prescriptions, improves fitting for complex hearing losses, and introduces a new philosophy for noisy environments—aiming to maintain intelligibility while improving listening comfort. The approach reflects how clinicians are already adjusting fittings in practice and builds those insights directly into the algorithm.In this updated segment, Andrew Bellavia adds new context and real-world impressions after trialing NL3-based fittings, offering perspective on how the noise module performs in everyday environments. As NL3 begins rolling out globally, this conversation provides a timely look at what may shape the next standard in hearing aid fitting.

• GN announcement of the global NAL-NL3 rollout: https://hearinghealthmatters.org/hearing-technologies/2026/resound-fitting-software-nl3/
• Learn more about the work NAL is doing at: https://www.nal.gov.au/

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Hearing loss affects millions of people across all ages—but you wouldn’t know it from mainstream media. New data from a multi-country survey reveals just how rarely hearing aids and cochlear implants are seen in everyday media—and how often those portrayals miss the mark.Andrew Bellavia speaks with Ceri Whittaker, Senior External Relations Manager at GN, who leads communications around initiatives like GN’s “New Norm,” and John Lucchese, founder of NS Audiology, an independent hearing clinic in Sydney, Australia, with nearly two decades of clinical experience serving a diverse patient population.Together, they explore how media representation shapes perceptions of hearing loss—from outdated stereotypes to underrepresentation—and why improving visibility may be key to helping more people recognize hearing loss and seek support earlier.

• The New Norm image library is available here: https://unsplash.com/@gnhearingglobal

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How has cochlear implant care evolved—and are clinical practices keeping pace with today’s technology?Brian Taylor speaks with Dr. Terry Zwolan, Senior Director of Medical Affairs at Cochlear Americas, about the evolution of cochlear implants and the newly developed Cochlear™ Care Consensus. Drawing on more than three decades of experience, Dr. Zwolan reflects on how cochlear implant technology—and the patients who use it—have changed, and why clinical care models must evolve alongside these advancements.The conversation explores how early cochlear implant care was shaped by clinical trial protocols, often requiring frequent and lengthy appointments, and contrasts that with today’s more efficient technology and patient expectations. Dr. Zwolan also discusses how modern tools, remote care capabilities, and changing clinical workflows are influencing how clinicians deliver care.A central focus is the Cochlear Care Consensus—a set of 57 expert-driven recommendations designed to provide more detailed, practical guidance for clinicians. The consensus blends evidence-based research with real-world clinical expertise, offering insight into areas such as programming, patient management, evaluation, and the use of emerging tools like Remote Check.

• Learn more about the Cochlear Care Consensus here:https://pronews.cochlear.com/cochlear-care-consensus-recommendations/

• Cochlear Care Consensus: Expert Guided Care Recommendations (note: to access recording, you will need to create an account)

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What if cochlear implant care didn’t always require a trip to the clinic? Host Shari Eberts speaks with Dr. Kensi Saia, Product Manager at MED-EL, about how new telehealth tools are changing the way cochlear implant recipients and clinicians connect.

MED-EL’s Remote Care platform and HearCare app allow audiologists to monitor devices, review patient data, and even make programming adjustments without requiring patients to travel for every appointment. The system is designed to improve access to care while helping clinics operate more efficiently.Dr. Saia explains how features such as remote system checks, cloud-based map backups, and virtual appointments can give patients more control over their hearing journey while allowing audiologists to prioritize in-person visits for more complex needs. As cochlear implant adoption continues to lag behind the number of people who could benefit from the technology, tools like remote care may help remove barriers to treatment and expand access to hearing healthcare.

• For more information about MED-EL's Remote Care platform and HearCare app, visit: https://www.medel.com/hearing-solutions/apps/hearcare-medel

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Central Auditory Processing Disorder (CAPD) remains one of the more complex and often misunderstood areas in audiology. In this week’s episode of This Week in Hearing, host Bob Traynor is joined by Dr. Frank Musiek to discuss the upcoming third annual “Quest for the Best in CAPD and Neuroaudiology” Pathways Symposium, a virtual event taking place March 28.During the conversation, Dr. Musiek outlines this year’s focus on the evolution of CAPD assessment and management—from the early foundations of central auditory testing to current clinical approaches involving behavioral testing, electrophysiology, and rehabilitation strategies. The symposium will also include case studies highlighting real-world referral patterns and diagnostic challenges, offering practical insights for clinicians and students seeking a deeper understanding of auditory processing disorders.

• For more information and to register, visit: https://vivenu.com/event/quest-for-the-best-in-capd-neuroaudiology-pathwa-aloj15
  

Tinnitus care is no longer just about masking sound—it’s about treating the whole person.This week, Shari Eberts speaks with Dr. Maren Stropahl, Senior Director of Holistic Hearing Care and Head of Audiology for Sonova’s retail organization, about why tinnitus requires a broader, more integrated approach.Dr. Stropahl explains that tinnitus is not simply an “ear problem,” but a complex interaction between auditory perception, emotional response, stress, and lifestyle factors. The discussion explores the brain’s role in tinnitus distress, the concept of the vicious circle, and why habituation is possible when care moves beyond sound alone.The conversation highlights how modern tinnitus management brings together hearing aids, sound therapy, cognitive behavioral strategies, digital therapeutics, and—critically—education and counseling.

Technology can support relief, but effective care depends on trained professionals who understand how to personalize treatment and empower patients with self-management tools.The message is clear: tinnitus care is evolving. When clinicians combine evidence-based technology with holistic counseling and data-informed strategies, patients no longer have to hear that “nothing can be done.”

• For more on the SilentCloud app, visit: https://silentcloud.com

• For more details on Phonak's hearing aid portfolio, visit: https://www.phonak.com

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How are over-the-counter (OTC) hearing aids evolving as the market continues to develop? This week, host Bob Traynor speaks with David Hogan, Managing Director of ELEHEAR, about the growth of the OTC category and how new technologies are shaping consumer hearing solutions.Hogan brings more than 30 years of experience in audio wearables and hearing technology, including previous roles with GN and early wearable audio startups. In the conversation, he explains how ELEHEAR approaches hearing devices as a company rooted in sound processing algorithms and audio technology, and how that foundation has influenced the development of its OTC hearing products. The discussion also explores how features like Bluetooth connectivity, lifestyle audio functionality, and new earbud-style designs are expanding the role hearing devices can play in everyday life. Traynor and Hogan also discuss how OTC products may serve as an entry point for hearing care, helping more people begin addressing hearing challenges earlier while complementing traditional clinical pathways.

• For more information about ELEHEAR and the company's OTC hearing aid lineup, visit: https://elehear.com/

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Every year, World Hearing Day brings global attention to one of the most common — and often overlooked — public health challenges: hearing loss.In this discussion, experts from the World Health Organization and the global hearing health community explain the purpose and impact of World Hearing Day, an international initiative focused on improving awareness, prevention, and access to ear and hearing care worldwide. The conversation explores how the effort has expanded into coordinated activities across countries, reaching policymakers, professionals, educators, and communities. Dr. Carolina Der, Technical Officer in the WHO Ear and Hearing Care Programme, and Dr. James Saunders of Dartmouth Hitchcock Medical Center discuss this year’s theme — Hearing Care for All Children — and why school-based screening, early detection, and public awareness are critical to improving global hearing health. They also share practical ways clinicians, organizations, and individuals can participate and help expand access to hearing care worldwide.

For more information about World Hearing Day and how to get involved, visit: https://worldhearingday.org/

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