Crack the Customer Code

250: (Tip) Speed Up Your Customer’s Experience


Listen Later

Adam shares 7 ways to deliver a faster customer experience without sacrificing quality, vital details, or personalization.

Who doesn’t want a faster customer experience!?

With more on their plates and fewer resources, customers are busier than ever before. So in most customer experiences, time is of the essence. But nobody wants to feel rushed through a transaction, left without direction, or treated in a cold, impersonal manner.

Whatever you’re selling, the pressure is on you to deliver better, more personalized experiences... and in less time! What can you do to create speedier experiences without making them less memorable and rewarding?

“The need for speed is no longer an option.” -Adam Toporek

Believe it or not, you can make a huge difference with little or no additional investment, and in many cases, using (or losing) resources you already have.

Today, Adam has 7 (yes, seven!) tips you can use today to start saving time for yourself and your customers, while actually improving the overall experience.

Do you have 10 minutes to save countless hours for your customers? Get your notepad ready and listen in!

Related Content
  • 360Connext® post, Customers Want Convenience on Their Terms, Not Yours
  • Episode 045: The Customer Effort Score
  • Episode 151: Bringing the Experience to the Customers
  • We're on C-Suite Radio! Check it out for more great podcasts

Sponsor message

Give your team the customer service training they deserve

Want to bring game-changing customer service training to your team? CTS Service Solutions offers a half-day in-person workshop designed to motivate and educate your customer-facing team members. Using energy, excitement, and interaction, our workshop helps frontline teams embrace a customer-centric outlook, then — using the principles from our book Be Your Customer’s Hero — gives them the skills and confidence they need to handle any service interaction. Don’t leave your frontline team hanging… Give them the training they deserve. Learn more at customerheroworkshop.com, that is customerheroworkshop.com.

 

Take care of yourself and take care of your customers.

Learn more about your ad choices. Visit megaphone.fm/adchoices

...more
View all episodesView all episodes
Download on the App Store

Crack the Customer CodeBy Adam and Jeannie

  • 5
  • 5
  • 5
  • 5
  • 5

5

38 ratings


More shows like Crack the Customer Code

View all
All Business with Jeffrey Hayzlett by Jeffrey Hayzlett & C-Suite Radio

All Business with Jeffrey Hayzlett

126 Listeners

Amazing Business Radio by Shep Hyken & C-Suite Radio

Amazing Business Radio

81 Listeners

Mind Your Business With Yitzchok Saftlas by 710 WOR Mind Your Business

Mind Your Business With Yitzchok Saftlas

9 Listeners

The Female Insight Zone by The Female Insight Zone & C-Suite Radio

The Female Insight Zone

3 Listeners

Book Marketing Mentors by Susan Friedmann

Book Marketing Mentors

74 Listeners

Businesses that Care Podcast (formerly Mere Mortals Unite) by Julie Ann Sullivan

Businesses that Care Podcast (formerly Mere Mortals Unite)

45 Listeners

Peernovation with Leo Bottary & Randy Cantrell by Leo Bottary & Randy Cantrell

Peernovation with Leo Bottary & Randy Cantrell

15 Listeners