
Sign up to save your podcasts
Or


Beth Zoneraich, CEO of Pinnacle Fertility, is back on Inside Reproductive Health to share the hard numbers and the deeper philosophy behind what she calls the Pinnacle Operational Model.
We deep dive into::
Why they automate the back end of patient care (but never the front)
How 3,000 unanswered phone calls became 500 new patients
The “J curve” of operational change (where things get worse before they get better)
Whether business leaders can help achieve work-life balance for clinical staff
The build vs buy debate
How they saved $1M saved by building (not buying) a witnessing system
By Fertility Bridge4.8
2929 ratings
Beth Zoneraich, CEO of Pinnacle Fertility, is back on Inside Reproductive Health to share the hard numbers and the deeper philosophy behind what she calls the Pinnacle Operational Model.
We deep dive into::
Why they automate the back end of patient care (but never the front)
How 3,000 unanswered phone calls became 500 new patients
The “J curve” of operational change (where things get worse before they get better)
Whether business leaders can help achieve work-life balance for clinical staff
The build vs buy debate
How they saved $1M saved by building (not buying) a witnessing system

32,106 Listeners

43,567 Listeners

25,880 Listeners

26,397 Listeners

112,499 Listeners

56,458 Listeners

10,226 Listeners

8,719 Listeners

245 Listeners

18 Listeners

6,064 Listeners

6,381 Listeners

31 Listeners

15,991 Listeners

20,454 Listeners