Crack the Customer Code

264: (Tip) Mobile Potential


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Adam and Jeannie share tips to unlock your full mobile potential and deliver what customers need most in the moment.

What’s your mobile potential?

We talk about mobile a lot on this show, but that’s because capabilities and expectations are always changing! Are you keeping up? Because there are many ways to leverage mobile technology to make it easier to do business with you.

“Ask yourself, ‘What does a customer really want via mobile?’” -Jeannie Walters

There are many ways mobile can be used to create a more rewarding, seamless and effortless customer experience, and we bet there are some you haven’t thought of! So we’re sharing some tips and ideas to help you create the best mobile experience possible.

“What people are really looking for is fast information in most cases…” -Adam Toporek

Is your mobile experience living up to its full potential? More importantly, are you sure you’re delivering the mobile experience your customers need most? Listen in to find out and learn some tips you can use today!

Related Content
  • 360Connext® post, Mobile Innovation Is Not About Your Phone!
  • Customers That Stick® post, Interview: GetApp’s Top 25 Customer Service Apps
  • Episode 262: Ecommerce Still Not Getting It Right
  • Episode 237: Peter Friedman, Customer Service Messaging Apps
  • We're on C-Suite Radio! Check it out for more great podcasts

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Crack the Customer CodeBy Adam and Jeannie

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