Fast Leader Show | Customer Experience Leadership

288: Louis Carter – Leading Great Companies and Sparking Peak Performance


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Louis Carter was working for a group of people who locked him in an office to do all of their work until three in the morning. He tried to escape, but the door was locked and there was an alarm in the way. He didn\'t have a key and didn\'t know the code. He was able to get out with a little help from the police. Through that experience, Louis vouched to never work again for somebody like that. He confronted them and left the group and was able to get over the hump.

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Fast Leader Show | Customer Experience LeadershipBy Jim Rembach, President Call Center Coach

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