• Defining Grey Swan events such as the Covid-19 pandemic. [2:11]
• How cognitive biases influence the ways businesses view research and data. [6:48]
• The impact of Grey Swan events and crises on a company’s financial performance. [8:38]
• Five key focus areas that determine whether a business will weather a Grey Swan event or not. [10:33]
• The critical role of organizational resilience during Grey Swan events. [13:05]
• The most important question on this podcast. [19:50]

Additional Resources:

Aon’s website

Respecting the Grey Swan compiled by Pentland Analytics

Mentioned on the episode:

• 2007 book The Black Swan: The Impact of the Highly Improbable by Narssim Nicholas Taleb
• 2015 TED Talk “The next outbreak? We’re not ready” by Bill Gates

Tweetables:

“The vast majority of these scenarios are Grey Swan events. The companies knew they could potentially occur, they just weren’t prepared for them” — Jason Disborough

“If you’ve had a major crisis and you don’t get it right, the impact that can have on your organization and shareholder value can be immense.” — Jason Disborough

“The way to build organizational resilience through these Grey Swan scenarios is with practice.” — Jason Disborough

“There is a future and it’s potentially bright if we work our way through this in the most responsible and positive way.” — Jason Disborough