On Aon

In this special “On Aon” episode, we take a closer look at one of the four key client megatrends impacting organizations around the world: the workforce. With new skills gaps emerging and employee preferences shifting, the pressure is on for business leaders to reimagine their rewards programs — including healthcare. Our experts focus on the current state of healthcare affordability, its impact on recruiting and retention, and what companies can do. 

Experts in this episode: 
Byron Beebe, Global Chief Commercial Officer, Human Capital 
Farheen Dam, Health Solutions Leader, North America

• [1:37] Key concerns regarding healthcare costs
• [3:40] Healthcare affordability refers to both the employee and the employer
• [6:07] The impact of healthcare affordability on employee recruiting and retention
• [8:31] Strategies for tackling the challenges of healthcare affordability
• [11:07] The urgency of addressing accessibility issues

Additional Resources:

2024 Client Trends Report: Better Decisions in Trade, Technology, Weather and Workforce

On Aon Special Edition: 2024 Business Decision Maker Survey

On Aon Special Edition: Aon’s 2024 Client Trends Report

2024 Business Decision Maker Survey

The Global Medical Trend Rates Report 2025

Tweetables:

• “We’re still feeling the impact of inflation from after the pandemic.” — Farheen Dam
• “Historically when we use the term affordability, we think about it in terms of individuals.” — Farheen Dam
• “The reality is that total reward budgets are being swallowed up by healthcare just to maintain the status quo.” — Farheen Dam
• “In order to build the most robust and valuable total rewards package they can, employers have to address healthcare spending.” — Farheen Dam
• “In this high trend environment, doing nothing simply isn’t an option for employers.” — Farheen Dam

Burnout is on the rise everywhere. Understanding and managing burnout not only benefits employees but also improves the bottom line. Today’s Better Being episode focuses on the increasing dangers of burnout, warning signs that burnout is building and strategies for preventing – rather than merely coping with – the work stressors that lead to burnout. 

Experts in this episode: 
Rachel Fellowes, Chief Wellbeing Officer, Aon 
Christina Maslach, Professor of Psychology at the University of California, Berkeley

• [3:58] Classification of burnout as a stress response
• [11:00] The danger of viewing burnout as a disease
• [12:28] Three dimensions of the Maslach Burnout Inventory
• [14:58] Symptoms of classic burnout patterns
• [17:21] Six areas of mismatch that result in burnout
• [23:03] Effective strategies for burnout improvement
• [24:18] Distinguishing between coping and prevention

Additional Resources:

Aon’s website

Better Being Series: Are You Taking Care of Your Digital Wellbeing?

Better Being Series Dives into Women’s Health

Rachel Fellowes LinkedIn

Aon’s Workplace Wellbeing

Aon’s 2022-2023 Global Wellbeing Survey

Christina Maslach Resources:

UC Berkeley Psychology Website

UC Berkeley Research 

Social Psychology Network

Maslach Burnout Inventory™ (MBI)

The Burnout Challenge

LinkedIn

Tweetables:

• “[Burnout] is not a pathology itself, but it's the lack of recovery afterward that really becomes the problem.” — Christina Maslach
• “With burnout, employees are switching from doing their very best to doing the bare minimum.” — Christina Maslach
• “We need to recognize burnout as a phenomenon that can happen in the workplace because of the health consequences it can have.” — Christina Maslach
• “We should not honor increasingly difficult jobs by just coping with it, we should get rid of some of these stressors or make them less frequent.” — Christina Maslach

Supply chains are coming under pressure from major geopolitical events, advancements in AI technology and climate change. In this episode of On Aon, experts discuss the steps transportation and logistics businesses can take to improve their supply chain security.

Featured in this episode: 
Chris Bhatt, Chief Commercial Officer, Transportation and Logistics
Chris Law, Senior Vice President, Marine Risk Engineering and Loss Control Practice Leader
Jan Steven Kelder, Specialty Leader, Transportation and Logistics, EMEA

• [2:04] Geopolitical risks in supply chain security
• [6:30] AI and risk management
• [10:20] Preparing for climate risk

Additional Resources:

Aon’s website

Transportation and Logistics Industry Overview 

Aon Insights: Transportation and Logistics

Tweetables:

• “Risk management and insurance solutions need to be aligned with changing risks.”  — Chris Law
• “A key element of tech resilience to cargo theft and crime is having resilient cybersecurity policies in place, and that starts with the people.” — Chris Law
• “At the end of the day, rerouting of cargo, irrespective of the cost, means you have to assess the security risk of your supply chain.” — Jan Steven Kelder
• “You have to make sure that your risk transfer solutions are always aligned with today’s changing and complex supply chains.”— Jan Steven Kelder

This summer’s CrowdStrike outage highlighted the potential for significant loss in the insurance market and organizations. In this episode, Aon experts weigh in on the impact of the CrowdStrike incident and the cyber and supply chain lessons learned.

Featured in this episode: 
Sabba Manyara, Director, Cyber Solutions, Asia
Matt Chmel, Chief Broking Officer, Cyber Solutions Group
Alistair Clarke, Cyber Broking Leader, Global Broking Center

• [1:38] The global significance of the CrowdStrike incident
• [5:58] What CrowdStrike means for the future of cyber risk
• [7:47] Deep dive into the current cyber insurance market

Additional Resources:

Aon’s website

Cyber Resilience Report: Cyber Attacks on Supply Chains Are Causing a Widespread Impact

Overcoming the Reputational Cost of Cyber Attacks: The 10-Day Plan

Responding to the CrowdStrike Outage: Implications for Cyber and Technology Professionals

Responding to the CrowdStrike Outage: Implications for Cyber (Re)Insurance

Client Spotlight: Building a Cyber-Resilient Supply Chain

Tweetables:

• "But no one really expected a provider like CrowdStrike to be impacted by such an incident, or to create such an impact." — Sabba Manyara
• “This was a very complex situation and a very unique situation for each company individually.” — Matt Chmel
• "From insurers, we have heard, in the past, concerns about systemic risk, a widespread event of this magnitude." — Sabba Manyara
• “What was so terrifying about this particular outage was that it came as a result of an update by Crowdstrike, one of the world’s leading network security businesses.” — Alistair Clarke
• “With cyber, the next loss looks nothing like the last one.” — Alistair Clarke
• “I think going into 2025 we’re still going to see a buyer friendly market in terms of the cyber insurance landscape.” — Matt Chmel

How can businesses keep abreast of the evolving cyber risk landscape — especially when it comes to supply chain and regulatory trends? In this week’s episode, Cristina Palomo from Schneider Electric, Aon’s client, discusses new regulations, the changing landscape around cyber risk and how companies can successfully manage a cyber crisis. 

Featured in this episode: 
Eddie McLaughlin, Global Practice Leader, AGRC, Aon
Cristina Palomo, Cybersecurity Risk & Compliance Director Governance, Schneider Electric

• [1:55] Significant cyber risk landscape changes in recent years
• [3:08] The digital transformation program at Schneider Electric
• [6:26] Determining and mitigating third party risk
• [10:13] Regulatory risk in the face of compliance on a global scale
• [13:53] Reputation risk in Schneider’s cyber risk management program
• [16:12] The potential for managing a cyber crisis event well

Additional Resources:

Aon’s website

2023 Cyber Resilience Report

Overcoming the Reputational Cost of Cyber Attacks: The 10-Day Plan

Schneider Electric Website

Tweetables:

• “The cyber landscape has been continuously evolving, making it increasingly challenging for companies to anticipate and prepare for the diverse range of threats.” — Cristina Palomo
• “When we identify any cyber regulation that affects us and requires compliance, we have a systematic and repetitive approach.” — Cristina Palomo
• “Reputation risk is embedded in every single cyber risk scenario that we assess.” — Cristina Palomo

With record heatwaves, drought, wildfire and other perils, how can the insurance industry protect and fuel innovation in the face of climate challenges? 

Featured in this episode: 

Petra Schmidt, global industry leader, Enterprise Client Group
Liz Henderson, global head of Climate Risk Advisory

• [1:50] The impact of climate risk on employees
• [2:37] Heat stress is often underrepresented in climate models
• [4:15] Key proactive considerations for employers when handling extreme heat
• [5:50] Tangible strategies for reducing carbon footprint
• [10:41] The value of expert risk transfer support

Additional Resources:

Aon’s website

Special Edition: Preparing Business for Changing Weather

Climate Analytics Unlock Capital to Protect People and Property

2024 Client Trends Report: Better Decisions in Trade, Technology, Weather and Workforce

Tweetables:

• “Any organization that has started to experience extreme weather events and the impact they have on the ability to be resilient in the face of climate change are starting to feel the pain of ignoring the implications of climate on people.” — Liz Henderson
• “Heat is going to impact people before it impacts anything else.” — Liz Henderson
• “Having a tangible, quantifiable transition plan is part of your risk management strategy.” — Liz Henderson
• “Insurance is your ally, and oftentimes it is the key to unlocking investment into your organization.”  — Liz Henderson

Chronic diseases caused by a poor diet are responsible for more than 70 percent of all deaths globally, making healthy food choices a critical component of overall health and wellness. What — and how much — you eat is the leading factor for heart disease, stroke, diabetes and certain cancers. Today’s Better Being episode talks about the impact nutrition has on productivity, the steps you can take to improve your health and the importance of making sustainable and healthy diet choices.

Experts in this episode: 
Rachel Fellowes, Chief Wellbeing Officer, Aon 
Dr. Michael Greger, M.D. FACLM, Founder, President, NutritionFacts.org

• [3:45] Why nutrition is essential in wellbeing
• [4:56] Diet is a combination of what you eat and how you eat it
• [5:41] The direct impact of nutrition on productivity
• [6:40] Key tips for improving health from Dr. Greger
• [7:57] Considerations for obtaining quality food intake
• [8:37] The impact of diet on work productivity
• [10:15] Recent findings from landmark health studies
• [12:48] The importance of sustainable and healthy lifelong choices

The content made available in this podcast is provided for informational purposes. Remember to consult your doctor or other health care provider before beginning a new diet or exercise program.

Additional Resources:

Aon’s website

Better Being Series: Discover the ‘Blue Zones’ Where People Live Longer

Better Being Series: Improving Your Financial Wellbeing

Better Being Series: Are You Taking Care of Your Digital Wellbeing?

Better Being Series Dives into Women’s Health

Rachel Fellowes LinkedIn

Aon’s Workplace Wellbeing

Aon’s 2022-2023 Global Wellbeing Survey

Dr. Michael Greger Resources

• NutritionFacts.org
• Instagram

Tweetables:

• “The number one source of death in the U.S., the UK and the world more broadly is humanity’s diet.” — Dr. Michael Greger
• “Diet is the single most important decision we can make in terms of our health and wellbeing.” — Dr. Michael Greger
• “The good news is that we have tremendous power over our health, destiny and longevity.” — Dr. Michael Greger
• “Real foods that grow out of the ground are our healthiest choices.” — Dr. Michael Greger
• “In terms of productivity and diet, it’s really all about health.” — Dr. Michael Greger

As weather intensifies, leaders increasingly look to climate and weather mitigation strategies. But weather can often take a backseat to other risks of technology, trade, and workforce. This special “On Aon” episode explores a powerful tool for weather risk: parametric insurance. 

Experts in this episode: 
Laura Wanlass, Partner and Global Head of Corporate Governance Consulting
Liz Henderson, Global Head of Climate Risk Advisory

• [2:29] Key questions linking parametric insurance and the management of weather risk
• [2:41] How does parametric insurance work?
• [4:42] How these policies are becoming increasingly important to businesses
• [6:33] Addressing the protection gaps in the face of increasingly extreme weather with parametric insurance
• [9:53] Steps for the practical application and implementation of parametric insurance
• [12:30] Underscoring the impact of weather on every aspect of business

Additional Resources:

Climate Analytics Unlock Capital to Protect People and Property

2024 Client Trends Report: Better Decisions in Trade, Technology, Weather and Workforce

On Aon Special Edition: 2024 Business Decision Maker Survey

On Aon Special Edition: Aon’s 2024 Client Trends Report

2024 Business Decision Maker Survey

Tweetables:

• “Parametric products have been around for a pretty long time in the insurance space, but there’s still a lack of understanding of how they actually work.” — Liz Henderson
• “There are many sources of volatility related to natural disasters that are not easily identifiable or quantifiable in an indemnity product.” — Liz Henderson
• “Insurance only picks up version portions of most losses, so that gap between what insurance covers and doesn’t cover is the protection gap.” — Liz Henderson
• “Clients have to have an understanding of the risk that they’re actually facing on a holistic basis.” — Liz Henderson
• “It isn’t just about physical property damage anymore. Weather affects all aspects of your business.” — Liz Henderson

Where are the Blue Zones, the areas around the world where communities are continually producing centenarians and demonstrating an exceptional quality of life. And what are they getting right? Today’s Better Being episode considers lifestyles in the Blue Zones, and how leaders can use these characteristics to build a team culture that makes healthy choices. Resulting in the greatest ROI of all: longer life. 

Experts in this episode: 
Rachel Fellowes, Chief Wellbeing Officer, Aon 
Danny Buettner, EVP, Chief Development Officer, Blue Zones

• [3:21] Characteristics of Blue Zones around the world
• [4:48] The fountain of youth is found in the Blue Zones
• [6:54] The common denominators including rituals, behaviors, and habits
• [9:58] Implementing a team culture that makes healthy choices naturally
• [14:16] The unmatched ROI of adding a year to life expectancy

Additional Resources:

Aon’s website

Better Being Series: Improving Your Financial Wellbeing

Better Being Series: Are You Taking Care of Your Digital Wellbeing?

Better Being Series Dives into Women’s Health

Rachel Fellowes LinkedIn

Aon’s Workplace Wellbeing

Aon’s 2022-2023 Global Wellbeing Survey

Danny Buettner Resources: 

• LinkedIn
• Blue Zones Website
• Netflix Documentary: Live to 100: Secrets of the Blue Zones 
• NFX: The Business Case for Longevity

Tweetables:

• “These researchers found cultures and environments that produce centenarians at scale, consistently, with a fraction of the disease prevalence.” — Danny Buettner
• “Of the 350 people we studied, not a single one of them pursued health.  Not a single one of them pursued longevity, or resilience, or purpose or connection or happiness...it ensued.”  — Danny Buettner
• “[These results] were a by-product of where you live and who you pursue life with.” — Danny Buettner
• “There is no greater ROI than adding a year or two of life expectancy to the world.” — Danny Buettner

What does financial wellbeing mean and how can you improve it? In today’s Better Being episode, our experts explore financial wellbeing and offer steps and strategies both employers and colleagues can take in the workplace to improve it.

Featured in this episode: 
Rachel Fellowes, chief wellbeing officer, Aon 
Bobbi Rebell, CFP, founder and CEO of Financial Wellness Strategies

• [4:38] Defining financial wellbeing as it relates to happiness
• [7:26] Bobbi’s motivation to establish Financially Wellness Strategies
• [9:19] The role of the workplace in cultivating healthy financial wellbeing
• [12:00] Bobbi’s approach to increasing financial literacy in adults
• [16:01] Strategies for supporting better employee financial wellbeing

Additional Resources:

Aon’s website

Better Being Series: Are You Taking Care of Your Digital Wellbeing?

Better Being Series Dives into Women’s Health

Rachel Fellowes LinkedIn

Aon’s Workplace Wellbeing

Aon’s 2022-2023 Global Wellbeing Survey

Bobbi Rebell Resources:

• Newsletter
• Books
• Website

Tweetables:

• “The workplace creates both a challenge and a huge opportunity to have financial wellness conversations.” — Bobbi Rebell
• “It is important for employers to understand that to get the best out of their workforce, [financial conversations] make a lot of business sense.” — Bobbi Rebell
• “The workforce is where we can really make an impact, not only for employees but companies benefit from this as well.” — Bobbi Rebell
• “Structured programs with accountability can be very effective [in supporting financial wellbeing].” — Bobbi Rebell