One of the most immediate ways you can care for and serve in the interaction right in front of you, is to listen. In fact, accurately being heard is one of the greatest gifts you can give another. Unfortunately, the research shows that most of us are not very good at it. We actually only remember 25-50% of what we hear. That may be surprising, but the research shows it's true. We all have a desire to be seen and heard. Powerful connections are made when we are. It makes sense then to learn how to deliberately improve your own active listening skills so you can improve the quality of your interactions in business, leadership and other important relationships.

For full show notes, head to ritahyland.com/podcast.