Bringing her childhood dream to life is Josie White, the hot air balloon pilot. From an early obsession with their magical, multi-coloured domes, to a fully-fledged pilot, Josie now flies and facilitates passengers 2000 feet up in the air over Australian soil.

But when nerves naturally start to run high in a small, floating basket, and fear manifests in a multitude of ways, reading the room to regulate passenger emotions is mission-critical to a successful flight.

Josie shares how she guides her groups with calm authority, ensuring that everyone feels safe, reassured and present, all while piloting the balloon! A special conversation with plenty of fascinating and unexpected on-the-ground facilitation learnings, from up high in the clouds.

Find out about:

• What facilitation looks like up to 4000 feat up in the air
• Why reading body language is so critical for a successful flight
• The importance of Josie regulating her emotions, to help regulate her passengers
• What facilitators can learn about the pre-flight checks, planning and preparation

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Links:

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