For a year and a half, Johns Hopkins infectious disease doctor Kelly Gebo has been working with people who have been diagnosed with COVID-19. Gebo and a team of medical professionals triage COVID outpatients in a “pod” outside of the hospital where people diagnosed with COVID can come for convalescent plasma and care. Gebo talks about seeing patients in sleet and extreme heat, the parallels of her work with HIV patients in the 1990s, and how while many patients are appreciative, some are angry or frustrated and may have been exposed to misinformation that makes care more difficult.