Command Control Power: Apple Tech Support & Business Talk

371: Sometimes It's Not Pretty To See The Way The Sausage Is Made


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Topics:

-The show starts with Joe & Jerry as Sam is rushing back from a job. 

-Jerry has been spending his free time on Facebook Marketplace. He gives us a little history of stereo equipment as he picks up a couple of Marantz receivers. 

-A client reaches out to Joe for a fan repair on an old Mac running OS 9!

-Jerry puts out a call to listeners for old stereo equipment. 

-The guys recall childhood stories of being band geeks and nerds. 

-Pro tip from Jerry.  Cotton face masks under disposable masks have cut down on the fogginess that can occur for those who wear glasses. https://www.amazon.com/gp/product/B085CNR5QQ/

-Friendly PSA - stock up on PPE while there is inventory and before the start of school brings more panic buying. 

-Jerry has a possible tip for those that have had trouble using QuickTime to display an iOS device. 

-“How did we do?” - we discuss how beneficial those post support surveys really are. 

-On the flip side, Malwarebytes took a unique approach to incentivize people to attend a seminar. 

-Sam had a negative experience with malwarebytes sales. 

-Some of Jerry’s clients text their requests. Sometimes the informality can create confusion. 

-Pro Tip from Joe: try deselecting the auto join checkbox in macOS Wi-Fi network list instead of removing networks.

-Sam also uses a script to remove unwanted networks. This can be run on an ongoing basis as a maintenance script for computers. 

...more
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Command Control Power: Apple Tech Support & Business TalkBy Jerry Zigmont, Joe Saponare, Sam Valencia

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