Join Jeff Steadman and Jim McDonald for the September 2025 mailbag episode of Identity at the Center! This episode features listener questions from around the world about digital identity, trust, technology challenges, inclusion, biometrics, and even a candid discussion on air travel etiquette. Whether you're new to IAM or a veteran, you'll find practical advice and real stories. Plus, hear shout-outs to our global community and learn what’s coming up for the podcast team, including conferences and game shows. Don’t forget to leave your thoughts or questions in the comments—let’s keep the conversation going!

Chapter Timestamps:

00:00 - Intro & Community Shout-Outs

04:00 - Upcoming Conferences & Discount Codes

07:00 - What the Podcast Is All About

08:40 - Mailbag Intro: Listener Questions From Around the World

09:20 - Engaging IT with IAM Concepts (Matt in Maine)

13:20 - Building Trust in Digital Identity (Amara in India)

18:30 - Practical Challenges for Large Programs (Sophie in France)

25:45 - Digital Identity and the Unconnected (Jonas in Germany)

33:15 - Biometric Data & Security Pros/Cons (Rachel in Canada)

39:45 - Air Travel Etiquette: From Shoes Off to Elbow Room

48:10 - Outro & Thanks

Connect with us on LinkedIn:

Jim McDonald: https://www.linkedin.com/in/jimmcdonaldpmp/

Jeff Steadman: https://www.linkedin.com/in/jeffsteadman/

Visit the show on the web at http://idacpodcast.com

Keywords:

IDAC, Identity at the Center, Jeff Steadman, Jim McDonald, mailbag, listener questions, digital identity, IAM, identity and access management, trust, technology inclusion, biometrics, air travel etiquette, conferences, community, YouTube, podcast, global audience, #idac