In this solo episode of Crack the Customer Code, Adam will talk to you about Closing the Loop with Customers, an essential part of offering the best customer experience – something you most certainly want to have with your customers. It goes for any industry or organization, so make sure you follow the steps.

Talking about the steps, closing the loop involves five, and each deserves deep consideration if you want to do it right. It doesn’t matter how the interaction went with the customer, good or bad, active or passive – closing the loop is always desirable, and you’ll see why. You’ll learn that even with great customer interactions, you’ll still want to close the loop and reinforce those feelings – all to get more engagements, and more referrals.

Learn more about your ad choices. Visit megaphone.fm/adchoices