Do you have an employee or a peer who is in pain and needs some very honest advice? You want to have a talk with them, a heart-to-heart. But having an effective heart-to-heart conversation is not something most companies provide on-the-job training for. 

Knowing when and how to have a heart-to-heart talk is critical to your success as a leader and to helping your employees stay focused and engaged. 

Don’t wing these conversations! You need to prepare. And I’m going to help you do that.