Culture is the main topic of this episode, and we are here with our longtime friend and fellow podcaster – Julie Ann Sullivan. She focuses on innovative culture, and she has a unique perspective on business culture due to her diverse background. Julie shares about her new book, which has a fascinating and unique case study approach. She will tell us what led her to it and the single most surprising thing she discovered while making it. Learn more about your ad choices. Visit <a href="https://megaphone.fm/adchoices">megaphone.fm/adchoices</a>

Culture is the main topic of this episode, and we are here with our longtime friend and fellow podcaster – Julie Ann Sullivan. She focuses on innovative culture, and she has a unique perspective on business culture due to her diverse background. Julie shares about her new book, which has a fascinating and unique case study approach. She will tell us what led her to it and the single most surprising thing she discovered while making it. Learn more about your ad choices. Visit megaphone.fm/adchoices

Culture is the main topic of this episode, and we are here with our longtime friend and fellow podcaster – Julie Ann Sullivan.&nbsp;She focuses on innovative culture, and she has a unique perspective on business culture due to her diverse background. Julie shares about her new book, which has a fascinating and unique case study approach. She will tell us what led her to it and the single most surprising thing she discovered while making it. Learn more about your ad choices. Visit <a href="https://megaphone.fm/adchoices" rel="noopener noreferrer">megaphone.fm/adchoices</a>

381: Julie Ann Sullivan: Catalysts of Culture

Crack the Customer Code is dedicated to helping business professionals, small business owners, and customer-facing professionals learn the ins and outs of creating great customer experiences. With interviews and insights from a wide range of experts in the field, Crack the Customer Code will explore both timely and timeless topics, from how to increase customer loyalty through social media to why customers are more prone to lose control with companies nowadays. Crack the Customer Code provides a peek behind the curtain of what customer experience professionals really know about customers and how to make them happy and keep them loyal.

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381: Julie Ann Sullivan: Catalysts of Culture

381: Julie Ann Sullivan: Catalysts of Culture

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