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4 Front Desk Scheduling Mistakes That Are Costing You Patients— HERE'S How To Fix Them
If your front desk isn’t booking new patients on the first call, your practice is leaving serious money on the table.
In this high-impact episode, Chris Pistorius reveals a proven system to help your front desk confidently schedule appointments during that first conversation—no more “I’ll call you back” dead ends.
Chris breaks down the biggest front desk mistakes that cost practices thousands, shares word-for-word scripts to create urgency and clarity, and introduces AI tools that can completely transform your team’s performance. Whether you’re a solo dentist or managing multiple locations, this episode will give you the tools to increase bookings, reduce no-shows, and boost patient retention—fast.
🔑 What You’ll Learn:
Why missed calls = missed revenue
How to train your front desk to close appointments on the first call
4 major scheduling mistakes most practices make—and how to fix them
The power of confident language and appointment urgency
How AI tools like SmartFollow, PatientLine AI, and CallGuard are changing the game
A simple checklist to audit and improve your current front desk systems
✅ Action Checklist:
Audit Call Recordings – Listen for hesitation, weak language, or missed opportunities.
Use Confidence Scripts – Role-play common objections and equip your team with ready-to-go phrases.
Create Urgency & Specificity – Offer exact appointment times and highlight limited availability.
Leverage AI Tools – Use SmartFollow, PatientLine AI, and CallGuard to handle missed calls and track performance.
_________________________________________________________________________
Join Our Facebook Group!
https://www.facebook.com/groups/nobsdentalgrowth
Check us out! https://kickstartdental.com
Follow us for daily tips, tricks and growth hacks for YOUR practice!
https://www.instagram.com/kickstartdental/
https://www.linkedin.com/company/kicsktart-dental-marketing _________________________________________________________________________
Want to work with KickStart Dental to GROW your dental practice?
Contact: [email protected]
Episode ideas? Guest Inquiries?
Contact: [email protected] _________________________________________________________________________
View all episodes
By Chris Pistorius
5
44 ratings
If your front desk isn’t booking new patients on the first call, your practice is leaving serious money on the table.
In this high-impact episode, Chris Pistorius reveals a proven system to help your front desk confidently schedule appointments during that first conversation—no more “I’ll call you back” dead ends.
Chris breaks down the biggest front desk mistakes that cost practices thousands, shares word-for-word scripts to create urgency and clarity, and introduces AI tools that can completely transform your team’s performance. Whether you’re a solo dentist or managing multiple locations, this episode will give you the tools to increase bookings, reduce no-shows, and boost patient retention—fast.
🔑 What You’ll Learn:
Why missed calls = missed revenue
How to train your front desk to close appointments on the first call
4 major scheduling mistakes most practices make—and how to fix them
The power of confident language and appointment urgency
How AI tools like SmartFollow, PatientLine AI, and CallGuard are changing the game
A simple checklist to audit and improve your current front desk systems
✅ Action Checklist:
Audit Call Recordings – Listen for hesitation, weak language, or missed opportunities.
Use Confidence Scripts – Role-play common objections and equip your team with ready-to-go phrases.
Create Urgency & Specificity – Offer exact appointment times and highlight limited availability.
Leverage AI Tools – Use SmartFollow, PatientLine AI, and CallGuard to handle missed calls and track performance.
_________________________________________________________________________
Join Our Facebook Group!
https://www.facebook.com/groups/nobsdentalgrowth
Check us out! https://kickstartdental.com
Follow us for daily tips, tricks and growth hacks for YOUR practice!
https://www.instagram.com/kickstartdental/
https://www.linkedin.com/company/kicsktart-dental-marketing _________________________________________________________________________
Want to work with KickStart Dental to GROW your dental practice?
Contact: [email protected]
Episode ideas? Guest Inquiries?
Contact: [email protected] _________________________________________________________________________
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