Crack the Customer Code

409: Micah Solomon, Customer-First Approach


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Demands are rising, and companies have to keep on evolving. They want to strive to be the 'Amazon's' of their industry and offer stellar customer experience, but it's not as easy as some think. Plus, you need to know how to hire the right people for customer service. Micah Solomon has a lot of intriguing advice and many ideas on how you can improve customer experience.

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Crack the Customer CodeBy Adam and Jeannie

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