Crack the Customer Code

412: Short Term Urgency with Long-Term Goals


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Jeannie is flying solo in this episode, and she wants to discuss how you can make room for the short term and the urgent things while trying to achieve long-term goals. This is especially important today, in the crazy world we’ve been living for the past few weeks. What’s more, it’s especially true in the world of CX.

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Crack the Customer CodeBy Adam and Jeannie

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