Since their modest opening in 1982, Zingerman’s Delicatessen has cemented its place as an institution in Ann Arbor, Michigan — rejecting the typical franchise model for food retailers and instead growing into what is today known as the Zingerman’s Community of Businesses. David sits down with Zingerman’s co-founder and co-owner Ari Weinzweig to talk about this incredible journey. In this first of a two-part conversation, Ari distills open-book management and anarchism in business, and explains how he finds culture-building “as much a creative act as cooking.”