In this episode,  Simon Elliot from 4xi Global Workplace Consulting and Solutions joins us to discuss the future of work and the workplace.  Key points:

1. Consistency and quality are key CX drivers

2. The workplace of the future will be far more dispersed than ever before

3. Workplaces must transform from a place people have to go to a place people want to be
4. The focus will move from real estate to people and building relationships
5. Technology is at the heart of creating seamless experiences - and not just for tech companies

It's time for the great service comeback!

 

Tony Johnson is a Customer Experience Expert, Keynote Speaker, and Author with a wide background including decades in retail and restaurants.  He regularly speaks and coaches organizations to IGNITE THEIR SERVICE using his common sense approach to Customer engagement.  Tony has spoken to government agencies and Fortune 500 companies to unlock their amazing capacity for excellence.

 

Tony Johnson Customer Service Expert | Author | Trainer | Speaker

 

Check out my FREE Resources and Training Tools:

Web: https://www.igniteyourservice.com/

YouTube: https://www.youtube.com/c/RecipeforserviceNet

Twitter:  https://twitter.com/ServiceRecipe

Instagram: https://www.instagram.com/recipeforservice/

Tik Tok:  https://vm.tiktok.com/owrTbL/

Facebook:  https://www.facebook.com/tonyjohnsoncx/

 

Music: http://www.bensound.com