Summary Keywords

people, leaders, run, organisation, excellence, shop, goals, important, leadership, question, pillars, andy, clear, journey, create, achieve, support, pack, plan, business 

Introduction

Welcome to Episode 45 of the enterprise excellence podcast. It is such a pleasure to have Mr Andy Hecke on the show with me today. Andy has been researching and applying enterprise excellence for many years. Andy's mission is a continuous pursuit of being and achieving more each day communally. And individually, he's passionate about helping others reach their potential and create a better future for themselves, their organisation and their customers. Let's get into the episode. Andy, thank you so much for joining us today.

Proudly brought to you in association with S A Partners, a world-leading business transformation consultancy.

The Three Pillars 

1. Run the shop

2. Advance the plan

3. Help my people

The three pillars were born out of setting a long term goal which is very important for our resilience. But then you turn the goal into 100-meter sprints.  As you go on your sprint, the world's going to shift and change. And so it's really how do you create the focus in that short term space? As a leader, you're going through a continuous cycle of updating information to understand the condition of things and where you're going. Andy applies it weekly and believes you should check off an answer to those three pillars. 

Two Minute Tip

The two minute tip for Andy is time management and understanding what are you doing and why.  And are you doing something that drives that? You need to do an honest audit with yourself; you need to be brutal because you can give yourself many excuses. You have to connect with your purpose to justifying your suffering because there are bad days out there. How do you use time? Try different things. A morning or weekly routine. Regular meetings. Become the artisan crafting your time. You use time or lose it.

How often do I reflect on my time? 

And where I'm putting my time? 

How often do I take a look at my purpose? 

Or have I even got my purpose defined? 

And what goal am I chasing longer term?

We can make a lot of useless stuff efficient. 

 So again, what are we doing? And why are we doing it and having everybody clear on that? That's, that's key to unleashing the power of the pack. 

Quotes

04:06min And you know, I've had good leaders, and I've had not so good leaders, and all of them have provided some sort of insight. You know, I'm always interested in taking some sort of nugget from everything and putting it in my toolbox I guess you could call it.

Key Takeaways 

1.     Run the shop 
2.     Support your people

Through these two pillars of Andy’s model he has destilled what I believe are the foundational elements of any excellence journey. Firstly a quality running shop or day to day business. If an organisation has a shop floor or processes that are out of control with quality and safety impacts it will be hard for anyone to put time into delivering a plan. Likewise with my second takeaway, if the people of the organisation are not supported, engaged and aligned to the culture and journey the oganisation is on, achieving any plan and related goals is not going to be easy. Having a meaningful challenging goal with a purpose that people will rally behind can help with this. Just be clear with everyone that the first step is to improve our culture and achieve stability in our operation before we start to take on additional elements of the plan. 

To learn more about what we do, visit https://enterpriseexcellencegroup.com.au/
Thanks for your time, and thanks for helping to create a better future.