Kelly and Keith Jackson are real estate agents with a team in Houston, Texas. They have been in the real estate industry for 23 years and have experience in multiple markets, including Chicago, Houston, and the DC metro area. They emphasize the importance of networking and face-to-face marketing in Houston, while farming is more effective in Chicago. They also discuss their daily schedules and the importance of prospecting and lead generation. They mention the significance of follow-up with past clients and sphere of influence, as well as the need to diversify sources of business. They highlight the importance of staying positive and having a gratitude-focused morning huddle with their team. They also mention the benefits of coaching and being open to outside advice. They discuss their approach to making phone calls and building relationships with potential clients.