High Impact Leaders

5 Characteristics of Highly Effective Teams (Part 4 of 6) Conflict Resolution in the Workplace


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Conflict resolution in the workplace can be challenging if the trust level is low or your team is under stress. In this episode, we cover seven turnkey strategies that you can use for conflict resolution in your workplace.

This is part four of a six-part series Characteristics of Highly Effective Teams. Last week we covered how to build trust and a team culture within your group. The focus of this session is on conflict resolution strategies and dealing with difficult people. Remember that these principles are cumulative. The strategies to resolve conflicts work much better in an environment of teamwork is already present. If you find that your team members are experiencing a high level of conflict, back up and work on building the level of trust.

7 Turnkey Conflict Resolution Strategies for Your Office Team

  1. Be proactive instead of reactive.
  2. Be slow to anger-especially over petty issues.
  3. Instead of telling people they are wrong, point out mistakes indirectly.
  4. Look for some type of common ground as soon as possible.
  5. If you find that you are in the wrong, admit it.
  6. Admit one of your own poor decisions before pointing out a similar error by others.
  7. Mend fences whenever possible.

The first three principles are ways to avoid conflict before the disagreement even occurs. Numbers four through six help you resolve conflicts. Finally, the last principle is there to help make sure that the conflict doesn’t return. Let’s cover each principle in a little more detail.

For full show notes, visit 7 Strategies for Conflict Resolution in the Workplace
https://www.leadersinstitute.com/7-turnkey-conflict-resolution-strategies-for-your-office-team/

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High Impact LeadersBy Doug Staneart

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