Marianna investigates online abuse targeting Eni Aluko and tracks down one of her trolls.

In this series, Why Do You Hate Me?, Marianna Spring delves into her inbox to investigate extraordinary cases of online hate like this one. She meets the people at the heart of the conflicts, to see if understanding – even forgiveness is possible.

In this episode, she speaks to former footballer Eni Aluko and investigates the wave of online abuse directed at her. Marianna tracks down one of the people behind the abusive messages to understand why they do it.

If you have been affected by some of the issues raised in this programme, please visit bbc.co.uk/actionline.

Host: Marianna Spring