This week Sean talks about the inevitable cancellation and how it affects both dealer and vendor. Though unavoidable, and sometime inevitable, it's something that should be done for the right reasons. For this episode, Sean talks about a recent cancellation of his own service and reflects on how it came to be.

With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO

This week Sean highlights and gives thanks to the musicians that provided the intro music the Goran Ivanovic/Fareed Haque DUO. This weeks topic however is one of Sean's conceptual devices called the Digital Diet, and how he applies the idea to the digital marketing world. Listen to today's podcast to see if your digital diet is in balance.

This week Sean talks about a non-digital issue that weighs heavily on every dealership in the industry: Sales Staff Turnover. With the latest numbers citing that there are upwards of a 60% turnover rate in the industry, something has to change to take the auto industry into the future. Enjoy as Sean shares a few thoughts and insights this week from his history on the sales floor.

With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO

This week Sean talks about the growing interest and trend of buying a car online. Although, as you'll hear, people have been buying cars "online" for years. What everyone is really talking about is the idea of moving to a completely touch-free experience like that of buying from Amazon or Zappos. As you can probably guess, Sean isn't concerned about that possibility.

With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO

This week Sean reflects on 10+ years of working at every level of the BDC: How it's purpose has changed, hasn't changed and how it probably should change in it's role at the dealership. Is your BDC a true BDC?

With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO

Today Sean looks at the enduring obsession with data in the automotive industry and seeks to ask a few clarifying questions about how data is used, can be used and should be used in this world of Big Data.

With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO

Fresh off attending and presenting at Driving Sales Executive Summit 2017, Sean has recreated his breakout session for those that were unable to attend. This podcast contains both Sean's original content as well as the slides used during the presentation.

With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO

Welcome to today's podcast with Sean. Fresh off of attending and presenting at DSES 2017 in Las Vegas, Sean talks about his experience, how the show met with his expectations and a few thoughts on the state of the industry.

With much appreciation, the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO

Welcome to the Car Biz podcast with Sean. Today's topic is about the current state of the vendor pitch as experienced by dealers. Sean goes over the regular issues faced by dealers on a daily basis as they are constantly pitched by vendors from every level of digital service.

With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO

Welcome to today's podcast with Sean. For this podcast the focus is all about the upcoming Driving Sales Executive Summit 2017 in Las Vegas Oct.22-24th. Car Biz Done Better will be in attendance for the entire event culminating with Sean at his own Breakout Session #6 on Tuesday, 24th at 9:50am. Today Sean will talk about some best practices for attending these large digital events as well as some things he's looking forward to.

With much appreciation, the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO