First-time guests are showing up at churches every week… but many of them never come back. In this episode, we talk about why that happens and what leaders often miss when thinking about guest experience. From unclear communication to disconnected volunteer teams, small systems can create big friction for new people. If you want to create an environment where guests feel welcomed, understood, and excited to return, this conversation will help you rethink how your team approaches the first-time experience.

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WHAT IS MxU?
MxU is an online training platform for church leaders to train and equip their worship and tech volunteers:  https://getmxu.com?utm_source=youtube&utm_campaign=return&utm_medium=social