William Ury, co-founder of Harvard’s Program on Negotiation, is one of the world’s best-known practitioners of negotiation and mediation. William is co-author of Getting to Yes, a fifteen-million-copy bestseller translated into over thirty-five languages, and most recently author of the award-winning Getting to Yes with Yourself.

He addresses the question of “What Could Possibly Go Right?” with thoughts including:

• That anger is a fuel essential for change, but the key is in whether it is deployed constructively or destructively.
• That there's a third side that unites us in conflicts.
• That zooming out and changing your perspective to the "balcony" can rechannel your energy.
• That there are three transformations needed to reframe and address conflict.
• The working through of a live example of these mediation techniques with Vicki.

Resources

• The power of listening - William Ury, TEDxSanDiego https://youtu.be/saXfavo1OQo 

Connect with William Ury
Website: www.williamury.com
Twitter: https://twitter.com/williamurygty

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Complete Show Notes