The year is wrapping up and it’s finally time to say bye forever to 2020 👋. The hosts of Awkward Silences, Erin May and JH Forster, took this opportunity to reflect on some of the things that happened in research this year, what changes they think are here to stay, and what they see on the horizon in 2021.

They also revisited some of the best conversations we’ve had on the podcast so far, like chatting with Vivianne Castillo about self-care, Cat Noone about accessibility, and Randy Duke about diversity and inclusion in UXR.

Erin and JH talked about…

• How work and research changed this year.
• What changes they think are going to stick.
• What they expect for 2021.

Highlights

• [2:48] Erin and JH talk about the world going remote and vulnerability at work.
• [16:08] Dark design patterns and how UXers are working on fixing them.
• [19:31] UX Collective's 2020 lessons and what we learned.
• [22:49] Accessibility is a growing focus for researchers and designers.
• [26:46] How are we going to adjust to life after COVID?