In an era of automation and data overload, what role does human instinct still play in B2B sales?

Steven Jow, Executive Vice President of Sales at TD DYNNEX, joins Harry Kendlbacher for a wide-ranging conversation about selling through change — from navigating digital transformation and shifting buyer expectations to integrating AI tools without losing the personal touch.

They talk about:

- How Steve has led teams through major transitions, including going from legacy sales to full-funnel enablement

- The traits that still set great sellers apart — no matter the tech stack

- Why curiosity and coaching matter more than ever

- And how AI is changing the game (but not replacing it)

This one’s for anyone leading sales teams through transformation — or wondering how to stay sharp when everything else is evolving.