Customer Service Academy

59: Are You Listening To Your Team?


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In this episode I discuss the best ways to hear and engage your teams for success:

-Employee Surveys

-Town Hall Meetings

-Employee Net Promoter Scores

-Sharing results with employees

 

Get the free huddle form:  https://www.igniteyourservice.com/huddle

Get the Free Employee Engagement Worksheet:  https://www.igniteyourservice.com/coaching

 

It's time for the great service comeback!

 

Tony Johnson is a Customer Experience Expert, Keynote Speaker, and Author with a wide background including decades in retail and restaurants.  He regularly speaks and coaches organizations to IGNITE THEIR SERVICE using his common sense approach to Customer engagement.  Tony has spoken to government agencies and Fortune 500 companies to unlock their amazing capacity for excellence.

 

Tony Johnson Customer Service Expert | Author | Trainer | Speaker

 

Check out my FREE Resources and Training Tools:

Web: https://www.igniteyourservice.com/

YouTube: https://www.youtube.com/c/RecipeforserviceNet

Twitter:  https://twitter.com/ServiceRecipe

Instagram: https://www.instagram.com/recipeforservice/

Tik Tok:  https://vm.tiktok.com/owrTbL/

Facebook:  https://www.facebook.com/tonyjohnsoncx/

 

Music: http://www.bensound.com

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Customer Service AcademyBy Tony Johnson

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