Gene and Žan sit down after Level Up training to talk about what made this year’s class such a success. The training sold out quickly and brought together technicians with experience levels ranging from just a few years to more than two decades.

One of the biggest highlights was the strong camaraderie among the students. Technicians stayed late working repairs, shared techniques, and built relationships that will continue long after the class ended.

The class followed a deliberate progression:

Glue pulling fundamentals

Sharp dent repair

Deep sharp dents

Sharp crease repairs

Advanced smash damage

Students consistently reported learning new techniques every day and gaining new insights into repairs they previously struggled with.

One of the most memorable moments of the class was working on a severely damaged BMW hatch.

Originally expected to be a demonstration repair, it became one of the most complex repairs Gene has ever attempted.

The repair required:

Advanced tension setups

Team collaboration

Structural metal analysis

Controlled unfolding

The repair demonstrated how advanced damage often requires teamwork and problem-solving beyond standard techniques.

One unique feature of Level Up is having two instructors with different repair styles.

Žan’s approach:

Fast production mindset

Aggressive pushing

Cherry cap techniques

Slide hammer glue pulling

Gene’s approach:

Retail-level precision

Controlled pushing

Mini-lifter glue pulling

Paint-safe techniques

Students benefit from seeing both approaches and developing their own repair style.

One of the biggest lessons emphasized during training was the importance of finishing dents to a higher level.

Wholesale technicians often move quickly through repairs, but true skill growth comes from pushing repairs to the highest possible quality.

Technicians who consistently push themselves toward perfection continue improving long-term.

The conversation highlighted the team-based repair model used by Jay Ma and Superior PDR in Taiwan.

Instead of one technician completing a repair alone, multiple technicians rotate through large repairs to maximize efficiency and results.

Follow Jay Ma here:

Instagram: @superiorpdrtaiwan

This approach proved valuable during the BMW repair where multiple technicians worked together to move locked-up metal.

Žan also introduced his new Hail Damage Pro course — a nine-hour training focused on improving hail repair efficiency and quality.

The discussion emphasized that online training can be a powerful supplement to in-person instruction.

Another Level Up training is planned for next year with the same three-day format and limited class size.

Join the interest list:

https://www.dentrepairnow.com/level-up