Why is ESG so important for retailers to pay attention to and incorporate into their business strategy? What are some top environmental concerns and how do they impact the retail industry? In this episode, the first of our 3-part mini-series dedicated to ESG in retail, we are joined by Karen Baum, ESG Service Leader at BDO USA, who helps us answers these important questions.

With the rapid evolution of the retail industry over the last few years, have the critical KPIs for retailers changed? Tune into this episode to hear what Robert Brown, National Digital Leader for Retail and Consumer Products at BDO USA, thinks are the most important metrics to track today and how these differ from what retailers have historically looked at.

How can technology and data analytics support the retail supply chain? Why are strategic investments in the retail tech stack so critical? In this episode we are joined by Robert Brown, National Digital Leader for Retail and Consumer Products at BDO USA, who explains why retailers need to address gaps in their tech stack and prioritize data analytics, and where to start.

Along with the growth of e-Commerce comes growth in returns. What are some of the important operational areas for retailers to examine to insure they are reducing returns? Can virtual try-on technology assist in this arena? Listen in to this episode where Robert Brown, National Digital Leader for Retail and Consumer Products at BDO USA, answers these questions.

What pain points AI can help relieve for retailers? How does AI analysis of data differ from traditional data analysis in improving the bottom line? And where do you even start if you're looking to implement AI? In this episode Robert Brown, National Digital Leader for Retail and Consumer Products at BDO USA, helps us understand the opportunities AI presents for retailers.

Another paradigm shift seems to be underway in the retail sector and it’s being led by some well-known brands - moving to a direct to consumer (D2C) business model. What is the value in doing this? How will consumers react? And is this trend here to stay? Listen in as Paige Lustbader, Audit Director in the Retail & Consumer Products industry group at BDO USA helps us answers these important questions.

Why do retailers need to evolve their customer loyalty programs to better retain customers? How can loyalty programs be leveraged to drive additional importance in inflationary times? In this episode, we are joined by Jennifer Valdivia, Audit Partner and West regional leader for the Retail and Consumer Products Industry group at BDO USA, to answer these important questions.

In this last episode of our “fad or future” mini-series we talk with Ric Opal, Cybersecurity National Leader at BDO USA, who lays out some of the important things retailers need to take into consideration from a cybersecurity perspective before going into the metaverse.

What exactly is an NFT? What do retailers need to know about NFTs? And how can NFTs be leveraged as part of a successful business strategy? Listen in as Robert Brown, National Digital Leader for Retail and Consumer Products at BDO USA, answers these important questions in the second episode of our "fad or future" mini-series.