Keywords

behaviors, people, organization, kpi, book, focused, assessment, journey, system, results, kpis, Morgan, calibrating, excellence, measure, culture, world, assess, continue, elements

Introduction

Welcome to Episode 64 of the Enterprise Excellence Podcast. I'm so pleased to have Dr Morgan Jones back on the show with us today. Morgan will be chatting to us today about Why Bother? Why and how to assess your continuous improvement culture. What an important book. I'm so looking forward to this conversation. 

 Morgan spoke to us in our last episode, number 63. I encourage you to listen to episode 63 before this one if you haven't already. In a nutshell, though, we spoke about

• KBI's and KPI's - why it is important to measure behavioural rather than performance indicators.
• Measurement system - focused on behaviours.
• What does an assessment look like because it can vary, depending on where the organisation is operating.
• How to calibrate an assessment.

Today we deep dive into calibrating an assessment and the language that assessors can use to encourage interview responses.

We are proudly sponsored by S A Partners, a world-leading business transformation consultancy.

FREE Download

What a great episode. It’s hard to believe that we are already heading into December, the last month of the year. We will be taking a break from Christmas Day until Tuesday the 10th of January, 2022. We hope that you and your family and friends have a wonderful Christmas and we welcome you back in the New Year. There are some absolutely cracking episodes that you could go back and listen to on the break – feel free to email me your favourite and we can have a chat about the best ones of the season.

Remember to go to enterpriseexcellencepodcast.com/downloads to get hold of many resources that we and our guests have provided. It is becoming a useful little library of tools that we chat about on the show. Please like, subscribe and share this podcast to help others gain insights and create a better future.

Morgan, thank you so much again, I really appreciate your knowledge and time and thank you for creating such a wonderful book to help us all. Cheers, Morgan. Bye for now.

Links

Brad is proud to support many Australian businesses. You can find him on LinkedIn here. If you'd like to speak to him about how he can help your business, call him on 0402 448 445 or email [email protected]. Our website is www.bradjeavons.com.

Dr Morgan Jones is contactable on LinkedIn. The book is on preorder - due in September 24th, 2021.

What next?

1. Watch our own episode (#27) with Brad Jeavons, all about Agile Sales on YouTube, and subscribe to our YouTube channel.
2. Listen to the Enterprise Excellence Podcast,  #44 How to master facilitation and achieve great group outcomes with Dr Morgan Jones.
3. Join our membership page to access free planning resources.

To learn more about what we do, visit https://enterpriseexcellencegroup.com.au/
Thanks for your time, and thanks for helping to create a better future.