Before creating a learning solution for risk management in a legal firm, Rachel Gillott formed a working group to conduct a holistic analysis to identify what would make it easier for people to adopt desired behaviours – looking beyond knowledge and skills. She also partnered effectively with their IP insurance provider to bring the outside in. Going beyond the 'one-shot' training approach too often used for risk management, this is a multi-faceted learning solution that caters to different levels of workforce experience and continues to evolve over time.

Host: Michelle Ockers

Transcript and related resources: https://learninguncut.global/podcast/72/

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Emergent:

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https://learninguncut.global/podcast/?podcast_series=emergent-series