Nick, who is currently leads the Command and Control, Space and Intelligence business at Raytheon UK spent 34 years in the Army before completing Regular service as a Brigadier 4½ years ago. Nick has carried his strong belief in joint and collaborative working from his military career into his current IT systems, applications and security business. He believes a key role of a senior leader is to set strategy and tone, to grow and empower the organisation itself to deliver it and develop a culture of trust where people feel confident to speak the truth. A key attribute of leader is judgement – to make good decisions when information is inadequate or contradictory. And to know when and how to intervene when things go wrong. At such times leaders need to be patient – to find the facts, then act to help and empower those who are dealing with the problem, not to do their job for them. When good leaders intervene, they bring confidence and help make the situation better – poor leaders bring fear, blame and make it worse.

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