What one attribute sets apart high-performing teams? Tune in to this episode of Manage Self, Lead Others which Is an extract from Nina Sunday’s presentation to the 2022 Middle Managers Muster online summit.

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In its quest to build the perfect team, Google's People Analytics division established Project Aristotle to identify key attributes of successful and effective teams.

By matching observations and group dynamics of over 180 teams across the company against findings of decades of academic studies, Google targeted precisely which qualities make the best teams.

The research team identified psychological safety as one of the key characteristics. Harvard Business School Professor, Amy Edmondson, first referred to psychological safety in 1999 as 'confidence that the team will not embarrass, reject or punish someone for speaking up'.

Google further defined it as a team that demonstrates characteristics of conversational equity and social sensitivity.

How can managers ensure team members feel safe to take risks and be vulnerable in front of each other?

·      Start by replacing blame with curiosity.

·      Create a conscious workplace culture where key attributes of psychological safety are the norm.

·      Avoid the ripple effect of belittling, sarcasm, blaming or incivility which hijacks focus.

·      Make it easy for people to speak up with ideas, questions, concerns or mistakes.

·      Understand five key dysfunctional team behaviours and transform them into five positive behaviours.

·      How Managers can build an emotionally intelligent team where operational excellence is the result.

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ABOUT HOST, NINA SUNDAY CSP

Contact: [email protected] or [email protected]

Invite Nina Sunday CSP as a speaker on Team Transformation, Change and Leading People for your conference, in person Australia-wide or virtually globally from our Brisbane studio.

Visit https://ninasunday.com

As Founder/Owner of Brainpower Training Pty Ltd you can arrange for Nina or one of her Facilitators Australia-wide to deliver face-to-face team training. Visit https://www.brainpowertraining.com.au/

Author of ‘Workplace Wisdom for 9 to thrive; the 12 soft skills everyone needs to know for workplace success'

The Manage Self, Lead Others podcast is a show for experienced and aspiring people managers to explore ways to become a more intentional leader.

Each episode, Host Nina Sunday speaks with some of the brightest business minds on the planet who share a passion to elevate and transform team culture. 

Workplace culture hides in plain sight. Is yours flourishing? Join the movement to make your workplace a better place to work.

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