Manage Self, Lead Others: Emotional Intelligence and Leadership for Managers

AI's next inflection point is from employee experimentation to organizational transformation.

This episode is with CEO and industry expert, Michelle Tinsley.

You can watch the YouTube video here: https://youtu.be/6RbqomCkCfw

TALKING POINTS

[1:39] What do you find teams are not doing that they should be doing with AI implementation?

[5:51] How can organizations benefit by becoming early adopters, and how can they use that expertise to become industry role models?

[6:38 ]How do you address customer complaints about stock shortages when managing multiple warehouses across the country?

[8:53] Who is the right person in my company to speak with your team for an assessment?

[9:15] How can we get in touch with you?

[10:50] A lot of times we're brought in by the CEO or the COO because they see where

productivity can be gained. They have that owner's philosophy of, I've got to

transform my company or I won't be here in 4 to 6 years.

[11:09] What are the challenges when businesses store their data in the cloud?

[11:16] How does a modern cloud architecture, such as a centralized data warehouse, make accessing data easier?

Are the APIs ready to be tapped into, or do new secure portals need to be created to access the data?

Do we have to create secure APIs to get out the data?

[11:46]

Can I just share with you a quote by Seth Godin.?

‘’AI is the biggest change in our world since the invention of electricity, a bigger change than the internet. If you're not using it for half an hour a day, you don't understand. You should. You need to put it on your calendar and go use it. Let that sink in for a moment.’’

[14:55] One of the tactics for innovation is to identify the top 20% of constraints hindering

progress, the roadblocks. If you were going to consult with somebody from an

organization, what would be the first question you would ask them?

What are your pain points? Where are you losing yield? Where are you losing time?

[15:58] How might fear prevent people from moving forward thinking that AI is going to

replace them?

[20:01] Let's close with another case study to the listener visualize what it is we can do to

be in alignment with the AI revolution.

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ABOUT MICHELLE TINSLEY, CEO,

Sciata

LinkedIn: https://www.linkedin.com/in/michelle-tinsley/

Sciata  https://www.sciata.com/

https://www.linkedin.com/company/sciata/

Sciata brings more than a decade of experience providing

specialists and custom software and analytics to accelerate change within

organizations.

===

ABOUT PODCAST HOST, NINA SUNDAY

To learn more about face-to-face training programs with Nina Sunday or one of the

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Connect with Nina Sunday on LinkedIn HERE: https://www.linkedin.com/in/ninasunday/

To subscribe to Nina Sunday's personal blog go to https://www.brainpowertraining.com.au/ and scroll to bottom of the page to register.

Nina helps people launch their own podcast. Get personal coaching from Nina Sunday. I'll help you master interview and on-camera skills,

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Guest, Mark Victor Hansen, is one of the world's most respected Thought Leaders known globally as the Ambassador of Possibility. Co-author of 'Chicken Soup for the Soul', the book series was translated into 43 languages, published in over 100 countries and 500 million copies sold worldwide. Ask! The Bridge From Your Dreams To Your Destiny (2021) is his latest book.

Mark was turned down 144 times trying to get his book published and kept going when others told him it would never work.

Mark is glad he held fast to principles of perseverance, excellence, and belief in oneself that allowed him to create extraordinary achievements in his life.

According to Mark Victor Hansen, "Your dreams become your destiny when you learn the secret art of asking."

Most people have beautiful dreams deep inside—the things they would like to have, the relationships they’d love to enjoy, and the wellness and well-being that would help them express their best, in every way. But often those dreams lie buried inside us, hidden by fear or unworthiness or a lack of awareness of what could be.

Asking is the language to which the Universe can deliver a solution, understanding, illumination, or plan. You were born with a destiny. Your job is to discover it.

Once you begin to practice the art and science of asking to discover your destiny and start to move toward it, you can manifest innumerable blessings for yourself and others.

This isn’t a complicated process; in fact, it’s a simple gift that lies dormant within you. Once you learn to access that gift, everything changes for the better. 

Ask! helps you access your hidden dreams and reveal them to be recognized and fulfilled in miraculous ways.

You matter. The world needs you to find your destiny and live it. This book is your guide. Start crossing the bridge to your destiny today!

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Poor meeting management comes up so frequently as a workplace bugbear that Nina Sunday designed and leads a Managing Meetings workshop including meeting agenda best practice, how to chair a meeting and proactive minute-taking.           

This is a bonus episode from the Training Unleashed podcast show with host, Evan Hackel, interviewing guest, Nina Sunday, about leading effective meetings.                                

Evan Hackel asked Nina Sunday in-depth questions about meeting best practices, extracting gems from Nina’s experiences leading workshops inside organizations to improve meeting behavior.

View video of this episode at:

YouTube: https://youtu.be/0ATgXXkDZHY

Training Unleashed podcast video: Trainingunleashed.net

https://www.trainingunleashed.net/unleashing-meeting-mastery-with-nina-sunday/

View all Manage Self, Lead Others video episodes on YouTube HERE:

https://www.youtube.com/@manageselfleadotherspodcast?sub_confirmation=1

TALKING POINTS

[3:15] Why are meetings unenjoyable?

[3:50] What’s the biggest bugbear? No agenda or agenda arrives at the meeting!

[4:30] What simple things can people do to make their meetings better?·      

Agenda

Phased attendance - everybody at start, then people peel away no longer relevant or required

[5:33] Don’t multitask. Have separate: ·      

[9:13]  What’s the difference between the Chair and Discussion Leader?

[12:40] Stand-up meetings.

[14:04] Case study of dysfunctional meetings behavior.

[22:34]  What’s your best tip to share?

Agenda with 3 columns . . .

Listen to all audio episodes of Manage Self, Lead Others on

your favourite app HERE: https://link.chtbl.com/-MXiwEWK

View the video version on YouTube:

https://youtu.be/0ATgXXkDZHY?si=zc0PM8HuHYdbDFNX

ABOUT PODCAST HOST, NINA SUNDAY

Connect with Nina Sunday on LinkedIn HERE: https://www.linkedin.com/in/ninasunday/

You can suggest a guest, ask a question, make

a comment, subscribe to Nina's newsletter, "Second Curve Thinking".

To subscribe to Nina Sunday's personal blog

go to https://www.brainpowertraining.com.au/

and scroll to bottom of the page to register.

To learn more about face-to-face training

programs with Nina Sunday or one of her experienced Facilitators from

Brainpower Training Pty Ltd in Australia Pacific, visit: https://www.brainpowertraining.com.au/signature-programs/

To visit Nina Sunday's speaker site for

global speaking bookings visit: https://www.ninasunday.com/

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Industry expert on M&A, Dave Musson is Managing Director Oceania of Aspen Tech in Australia and a strong Information Technology professional. Having led

many teams over the last 30 years in merger and acquisition activities

and transfer, in this episode, Dave explores how a leader navigates the

path of leading a team as a new corporate owner comes on board with different

expectations.

How does that play out for customers, especially when the value proposition might be changing?

Here's the link to the video version on YouTube:

https://youtu.be/i9qrmPu78eU

ABOUT PODCAST HOST, NINA SUNDAY

Connect with Nina Sunday on LinkedIn HERE: https://www.linkedin.com/in/ninasunday/

You can suggest a guest, ask a question, make

a comment, subscribe to Nina's newsletter, "Second Curve Thinking".

To subscribe to Nina Sunday's personal blog

go to https://www.brainpowertraining.com.au/

and scroll to bottom of the page to register.

To learn more about face-to-face training

programs with Nina Sunday or one of her experienced Facilitators from

Brainpower Training Pty Ltd in Australia Pacific, visit: https://www.brainpowertraining.com.au/signature-programs/

To visit Nina Sunday's speaker site for

global speaking bookings visit: https://www.ninasunday.com/

Learn more about your ad choices. Visit megaphone.fm/adchoices

Ep 135

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Here's the link to the video version on YouTube:

https://youtu.be/uQF3PfaGJSs

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Self-leadership is the practice of intentionally influencing your thinking and feeling towards your objectives. To influence your thinking and feeling you have to become aware of the thoughts and feelings you're having and drive those thoughts and feelings towards your objectives with intentionality. And that makes you the driver of your life rather than the passenger.

Here's the link to the video version on YouTube:

https://youtu.be/WnpfhnoJPxA

Andrew Bryant opens with, "Whenever I teach feedback, the question comes, “But what if the person doesn't take the feedback? They get defensive or they get aggressive, they deflect?” Then we have to have a crucial conversation which is feedback on their ability to take feedback.

And a crucial conversation is, “Hey, we had a conversation about this. There was an agreement for a change of behavior. That behavior hasn't happened. Your choices are your choices, but you choose to be part of this team, this organization, this family; and if those behaviors continue, they are not tenable with everybody.”

ABOUT ANDREW BRYANT

Andrew Bryant, founder of self-leadership, international speaker and leadership coach, is author of 3 books on self-leadership, including his most recent, "The New Leadership Playbook: Being human whilst successfully delivering accelerated results." Andrew Bryant's work is referenced in over 140 papers and PhD dissertations.

To contact Andrew Bryant, visit: https://www.selfleadership.com/

Download a preview from Andrew Bryant's book at https://www.selfleadership.com/playbook-free-chapter

ABOUT PODCAST HOST, NINA SUNDAY

Connect with Nina Sunday on LinkedIn HERE: https://www.linkedin.com/in/ninasunday/

You can suggest a guest, ask a question, make a comment, subscribe to Nina's newsletter, "Second Curve Thinking".

To subscribe to Nina Sunday's personal blog go to https://www.brainpowertraining.com.au/

and scroll to bottom of the page to register.

To learn more about face-to-face training programs with Nina Sunday or one of her experienced Facilitators from Brainpower Training Pty Ltd in Australia Pacific, visit: https://www.brainpowertraining.com.au/signature-programs/

To visit Nina Sunday's speaker site for global speaking bookings visit: https://www.ninasunday.com/

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How do we deal with conflict? How do we build trust? How do we get rid of dysfunctional behaviors in a team? How do we build a sense of unity and community when the company works in silos?

Here's the link to the video version on YouTube:

https://youtu.be/uRfmpAd8cW8

Ask yourselves, "Is it them, or is it how we're feeding them the information? Do they feel like they're not trusted? Are our expectations not clear?"

You can say to them, "These are the expectations that we had of you when you came into this position. This is what we're observing. Can you explain to me why you agreed to these behaviors but now are not demonstrating them in this environment?"

TALKING POINTS

[5:31] You can't trust people you don't know and if you don't know them and know the way they work, the way they think, then you can't work well together. Teaching people how to build trust is an initial thing.

[7:05] It's not the person, it's just something they've got into the habit of doing and maybe they need to get out of that habit.

[9.30] We all have bad habits, but there's one right now that's driving us crazy and we need to talk about it.

[15:42] You can have a third person in the conversation, an observer who doesn't participate. And when we're going to talk about something that's really tough, hen it might be good to have somebody there witnessing it.

[18:19] I'm trying to build better people, I'm trying to build better teams and I'm trying to teach leaders how to build those teams by having the conversations that need to be had without people feeling like they're being demeaned or disrespected.

[19:00] It's really good to turn up at a meeting where there's a chance of conflict with your notepad and things that you need to say. And when they say, “These are some of my reasons”, then you write them down. Say, “So let me just capture that.”

[20:00] What sort of biases should someone self-reflect to check if they’re operating under a false bias?

[22:44] Finding team players versus kingdom builders.

[23:00} Find colleagues who can coach each other. The wisdom we need is usually already in the organization. We just don't know each other well enough to be able to trust each other with our problems.  

ABOUT LISA McINNES-SMITH

Lisa McInnes-Smith is in the top echelon of corporate speakers, having presented live to more than 2½ million people across 30 countries.

The first Australian inducted into the International Speaker Hall of Fame, Lisa is a TEDx Melbourne speaker. Her presentation is called “Winning Words: the phrases that pay”.

CONTACT:

Website: https://www.lisaspeaks.com/

LinkedIn: https://www.linkedin.com/in/lisaspeaks/

ABOUT PODCAST HOST, NINA SUNDAY

To learn more about training programs in your workplace with Nina Sunday (or one of her experienced Facilitators from Brainpower Training Pty Ltd) in Australia Pacific, visit: https://www.brainpowertraining.com.au/signature-programs/

To visit Nina Sunday's speaker site for global in-person speaking bookings visit: https://www.ninasunday.com/

Connect with Nina Sunday on LinkedIn HERE: https://www.linkedin.com/in/ninasunday/

To subscribe to Nina Sunday's personal blog go to https://www.brainpowertraining.com.au/ and scroll to bottom of page to register.

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Neuropsychology demonstrates that the human brain cannot ignore a question. Questions activate the relevant parts of the brain to provide relevant answers. The trick is to know what questions to ask!

Here's the link to the video version on YouTube:

https://youtu.be/qu8xkdnoyXc

Author of The Integrative Brain, my guest is Sonia Jeantet who developed the Integrative Leader model, leveraging the full potential of one's thinking abilities through wholebrain thinking.

[9:00] An integrative leader is going to take a look at the business. It's almost like, if you were doing a body scan and you were trying to see like, well, what parts of is, is my head healthy, is my heart healthy, is my stomach healthy?

Start wherever you want to start. Ideally, you start in the left brain because that's where it requires more of the analytical part.

And so you basically say like, so what business are we in?

What is it that we really do here?

What is it that we really are known for?

Is that still relevant today?

And then the next one would be to go to the right brain and try something else is going to the why. And basically, it's the understand, why are we doing this?

Why are we using this technology?

Why are we in a specific market?

Why?

Why would . . .?

Why do our . . . ?

e.g. why do our clients use our products?

Why do they use our services?

So then at that point in time, you sort of the overall bigger picture of the business.

Now, let's go into how . . .

How would we implement it?

return on uh implementation

who should be involved with this,

who, who are, who should be on the project,

who are our clients,

who do we need to interact with in order to make this happen?

And then stepping outside of that into the bigger picture, taking all four quadrants into consideration is so based on all of that,

Where are we? Are we at the beginning phase? Are we at the end of a particular era?

Do we need to start thinking about doing something differently?

And then the last one is so when do we do this?

When do we launch, when do we make this happen?

ABOUT SONIA JEANTET

Sonia Jeantet is Founder of Cima Executive Development, a coaching and consulting firm in Southern California. Sonia has been an international master personal and executive coach with Fortune 500 companies, and a Fortune 100 sales executive with Hewlett-Packard and Digital Equipment Corporation. Having coached more than 400 senior executives to grow and sustain profitable results, Sonia Jeantet is author of The Integrative Leader.

• Contact: cimaed.com

ABOUT PODCAST HOST, NINA SUNDAY

Connect with Nina Sunday on LinkedIn HERE: https://www.linkedin.com/in/ninasunday/

You can suggest a guest, ask a question, make

a comment, subscribe to Nina's newsletter, "Second Curve Thinking".

To subscribe to Nina Sunday's personal blog

go to https://www.brainpowertraining.com.au/

and scroll to bottom of the page to register.

To learn more about face-to-face training

programs with Nina Sunday or one of her experienced Facilitators from

Brainpower Training Pty Ltd in Australia Pacific, visit: https://www.brainpowertraining.com.au/signature-programs/

To visit Nina Sunday's speaker site for

global speaking bookings visit: https://www.ninasunday.com/

Learn more about your ad choices. Visit megaphone.fm/adchoices

Tune in to find out what you could - or should - be using with marketing automation and the customer journey. Pete Romano developed the Segwik CRM designed for automated marketing for complex sales, onboarding and customer management.

Go to . . . https://segwik.com/ninasunday . . . (for listener discount and to schedule a demo) for a CRM tool for:

- scheduling appointments

- managing client follow-ups

- handling customer queries

. . . . . and more

Here's the link to the video version on YouTube:

https://youtu.be/oWj9luf0Hgc

If you start at the customer journey entry point and work your way to scheduling a meeting, what do you say when you call them back?

What is the email sequence to use as a drip campaign?

What does the sales meeting look like?

What does the agenda of that sales meeting look like?

If they're ready to go, what does onboarding look like?

And then when they're on board, what does the project management look like?

CONTACT PETE ROMANO

https://segwik.com/ninasunday

ABOUT PODCAST HOST, NINA SUNDAY

Connect with Nina Sunday on LinkedIn HERE: https://www.linkedin.com/in/ninasunday/

You can suggest a guest, ask a question, make a comment, subscribe to Nina's newsletter, "Second Curve Thinking".

To subscribe to Nina Sunday's personal blog go to https://www.brainpowertraining.com.au/ and scroll to bottom of the page to register.

To learn more about face-to-face training programs with Nina Sunday or one of her experienced Facilitators from Brainpower Training Pty Ltd in Australia Pacific, visit: https://www.brainpowertraining.com.au/signature-programs/

To visit Nina Sunday's speaker site for global speaking bookings visit: https://www.ninasunday.com/

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