@VivienneMackinder is one of the pro salon industry's most iconic artists, educators, and coaches. Today, more than ever, Vivienne is passionate about understanding and leveraging the power of a great consultation - whether for a first-time visit or a long-time client. Relevant to all who provide services in beauty, barbering, nails, and wellness, we dig into the big ideas behind an effective consultation- as well as the mindset needed to best meet the needs of every client (a foundation in building careers and businesses). We also talk about philosophy in teaching and learning - and the importance of incremental growth.