Welcome to Part 12 of a special series: "Leading Schools in a Time of Crisis." In these conversations, we will probe how educators are helping their schools and communities pivot due to the COVID-19 pandemic. Because these educators are very busy, we’ve limited these conversations to about 15 minutes.

So, how do educators effectively lead change during a crisis? For Senior Director of Technology Michele Dawson, it's about meeting the technology needs of students, parents, and teachers.