Sales performance doesn’t start with numbers - it starts with people. In this episode, we explore why people-first leadership is the real driver of sustainable sales motivation, especially in complex, high-pressure sales environments.

In this conversation, Harry Kendlbacher sits down with Courtney Tranberg, VP of Sales (Trauma + Extremities) at Legacy Orthopaedics and long-time leader within the Smith+Nephew ecosystem. Courtney shares real-world lessons on building a coaching culture, adapting leadership across generations, and practicing human-centered leadership when results and pressure are high.

🔗 Explore more insights: https://www.globalperformancegroup.com

You’ll learn:

- Why two reps with the same role need completely different leadership

- How people-first leadership directly fuels sales motivation

- What quiet, everyday coaching moments really look like

- How to lead without ego when your team knows more than you

- Why performance follows when leaders prioritize trust and presence

⏱ Timestamps

00:00 – Why people-first leadership beats number-first management

03:55 – Sales motivation isn’t universal: coaching beyond the job title

06:00 – Quiet coaching moments that shape real performance

07:35 – Human-centered leadership across generations

15:25 – Building a coaching culture without losing authenticity

27:30 – Final reflections: presence, trust, and evolving leadership

💡 Key Takeaways

- Sales motivation improves when leaders focus on the human behind the role.

- A strong coaching culture is built through presence, not formal processes.

- People-first leadership requires adapting how you lead without changing who you are.

-Trust grows when leaders listen more than they instruct.

- Sustainable sales performance follows when teams feel genuinely supported.

👤 About the Guest

Courtney Tranberg is VP of Sales (Trauma + Extremities) at Legacy Orthopaedics, primarily representing Smith+Nephew Orthopaedics. With experience spanning from frontline sales to senior leadership, Courtney is known for building resilient teams through individualized coaching, trust-based leadership, and a deeply human approach to performance.

Connect with Courtney on LinkedIn: https://www.linkedin.com/in/courtneytranberg/

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🔗 Explore more at: https://www.globalperformancegroup.com